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Hampton Inn & Suites Washington-Dulles International Airport
2.5 of 5 Hotel   |   22700 Holiday Park Drive, Sterling, VA 20166   |  
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Ranked #3 of 15 Hotels in Sterling
GreenLeadersGold level
Erie, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great hotel”
5 of 5 stars Reviewed March 17, 2013

I stayed at the Hampton Inn on March 13th & 14th and was very satisfied. The room (342) had a king size bed, which was the most comfortable bed I've ever slept in! The breakfast was good and I liked that there were "Breakfast on the Go" bags that had an apple, granola bar, muffin and bottle of water. The pool area was nice, except the hot tub was not functioning. The hotel was very clean and the front desk was very helpful. This is a great please to stay.

Room Tip: Room 342 was a corner room with two large windows. One overlooked the highway, the other overlooked...
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Stayed March 2013, traveled on business
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306 reviews from our community

Traveler rating
    205
    72
    21
    5
    3
See reviews for
77
65
39
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Maple Heights, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2013

On March 13th & 14th 2013, we utilized one of this facilities conference rooms. The set up was perfect and the staff was extremely accommodating. The service was with no doubt, 5 star. Eric, the Sales and Catering Manager couldn't possibly do his job any better, an OUTSTANDING PERFORMANCE!!!. He is a credit to Customer Service and their establishment. The property was extremely clean and well presented. The room for my two night stay was as equally satisfying and I do look forward to my next stay!!! Keep up the great work. Thank You for keeping "Top Notch Service" alive!!!
Thanks Again!!!
Gerard

Room Tip: All Great!!!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckhannon, West Virginia
1 review
5 of 5 stars Reviewed March 6, 2013

I was impressed with the cleanliness of the rooms. The hospitality was a 5 star! I definitely recommend Hampton Inn and Suites to anyone looking for a clean, comfortable, and hospitable place to stay near the Dulles Airport.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 1, 2013

Stayed one night.. Only real gripes were that only one person was checking in a line of 6 people, and the reaaaallllyyyy SLOW elevators! I was only on the 2nd floor. If I knew where the stairs were, I would have skipped the elevator entirely.

Room was clean, quiet, and the temperature controls worked great. Internet was free and reasonably fast, breakfast was good, checkout was instant.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 1, 2013

We had to stay near Dulles airport due to a cancelled flight and wanted to use my Hilton points for a free night. SInce we prefere Hampton Inn over Hilton, we chose this hotel. No non-smoking room available with 2 queen beds so we opted for the King suite with sofa bed.
Overall the room was fine. The disappointment came with the sofa sleeper where our kids would sleep on.
Very poor quality!!! Very thin matress and no Hampton Inn duvet. The sheets were already on it but so wrinkled I was unable to tell how long they had been on there or how many people had slept on it before. When asked about the Hampton Inn signature bedding I was told there was no clean cover available so the wouldn't give me a comforter. I did receive an extra blanket (which I used to make the matress softer) and 3 foam pillows to replace the down ones (all the had available though we were a party of 4).
Once the sleepersofa is folded out, there is hardly any room to walk from the bed to the door.
Breakfast was great as was the free shuttle service to the shopping area.
But since we love the Hampton Inn for it's great beds, this hotel was a dissapointment.

Room Tip: Don't count on a comfortable night sleep using the sleepersofa.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonSuitesDulles, General Manager at Hampton Inn & Suites Washington-Dulles International Airport, responded to this review, March 6, 2013
I would like apologize for the experience you had while staying with us at Hampton Inn and Suites Dulles. I can certainly understand your dissappointment. Cleanliness is very important to us, the sofabeds are changed after each guest and the room has an additional blanket and pillow located in the closet. I will work with the team to ensure we have additional duvets available. I am glad you enjoyed breakfast and the complimentary shuttle.

Hampton stands behind our 100% Hampton Guest Satisfaction Guarantee and we would be more than happy to apply this to your stay. Please contact the hotel directly and we can take care of this for you. Again, I am very sorry about your experience and I hope that next time you are in the area you will give us another try.

Safe travels!
Kristen Robertson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 20, 2013

Stayed there one night as I had an early fligth from Dulles. Getting there from DC was interesting as driver had no GPS so he had to phone the hotel twice to get directions; they kindly helped him. Check-in was efficient, room was a typical Hampton room; quiet (even if facing highway) with a comfortable bed and speedy Internet. While the usual Hampton Inn buffet breakfast is advertised from 6am onwards everything was ready by 5h45 am including hot food so I got on the 6 am rather than 6h30 shuttle. Quick (less than 10 minutes) smooth drive to airport: you should register for the shuttle when checking-in. Finally, I want to note the following; on arrival around 10h30 pm I asked where one could buy cold milk nearby as I like a glass at night; the answer was to have a staff member unlock the breakfast fridge to give me (payment was offered and refused) a pint of milk. This was highly appreciated.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2013

I've stayed here twice in the last year and very consistent service and accommodations. Great staff, very good complimentary breakfast. Convenient to Dulles and surrounding activities. No restaurant in hotel but lots of places nearby

Room Tip: I stayed in one of the suites (403) which was huge with king bed and pull out couch. Very spacious!
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Washington-Dulles International Airport

Address: 22700 Holiday Park Drive, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sterling
#1 Romantic Hotel in Sterling
#2 Business Hotel in Sterling
#4 Green Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Washington-Dulles International Airport 2.5*
Number of rooms: 255
Official Description (provided by the hotel):
The Hampton Inn & Suites Washington-Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. We are conveniently located near area attractions, such as Chantilly Expo Center, Wolf Trap and Nissan Pavilion entertainment venues. We are positioned near the brand new National Air and Space Museum Dulles Annex - Steven F. Udvar-Hazy Center. Additionally, we are in the heart of the Route-28 business corridor, which affords close proximity to area businesses like America Online and Fair Oaks Mall. ... more   less 
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Also Known As:
Hampton Inn Sterling
Sterling Hampton Inn

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