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“Perfect Stay” 5 of 5 stars
Review of HYATT house Sterling/Dulles Airport-North

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HYATT house Sterling/Dulles Airport-North
3.0 of 5 Hotel   |   45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)   |  
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Ranked #6 of 15 hotels in Sterling
GreenLeadersBronze level
North Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Perfect Stay”
5 of 5 stars Reviewed November 11, 2013

The rooms were utterly spotless, the staff was friendly and incredibly helpful, and I liked the location- a bit set off to itself, but still convenient to restaurants, shopping, and somewhat near the Metro. My single complaint is that the mattress was way too hard. And to anyone wary of staying that close to Dulles, I did not hear a single plane the entire week.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, November 11, 2013
Thank you for your positive review on TripAdvisor. We are all delighted that you had a 'Perfect Stay"! Our beds are scheduled to be replaced as part of our renovation.

We look forward to your return and have a safe trip!

Kind Regards,
Pam Domingo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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ANTIOCH
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 9, 2013

I got a great deal on priceline for this hotel, very big rooms, nice amenities, wet bar and fridge,huge writing desk, very large t.v on a swivel so it can be watched from the sitting area or bed. Good lay to the room but the bed was just o.k. expected it to be better , very hard mattress ( I do not like hard mattresses) and the sheets were not high tread count, just basic, would expect more from this chain.Lighting in the bathroom area was very dim, the sink and counter area was just outside the shower which was good but all the lighting in that entire area seemed dim.Breakfast looked very inviting, left early each morning I stayed and was only able to grab a sandwich each morning which were very good. Overall a very good hotel weather you get a deal like i did or pay the going rate.the hotel is about 15 minutes to Dulles airport, if your trying to stay see d.c. be prepared to drive about 30 minutes or so.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, November 11, 2013
We thank you for sharing your feedback on TripAdvisor. I am glad to hear that you enjoyed your stay. We apologize that we did not meet your expectations on our bedding package and bathroom lighting. All our beds are scheduled to be replaced shortly.

We do hope to see you again soon.

Sincerely,
Pam Domingo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2013

as am regular travileing to washngnton/usa and seeking the best hotel to stay with fair rate and clean room and in the middel of my shoping places .resently i found this proparty
and was amazing experience! Not only was the staff friendly and professiona but
From the moment of check-in, SAMERA and the rest of the staff made our stay great and enjoyab, she was welcoming every body with big smile.her suvp was ready for any assist,the room so clean the bed was cool,the room space enogh ,the bathroom acceptabel,the breakfast fair enogh with lovely touch of cooker ready to make your choice of your egges .that was unique in such small hotels.
honsily it dose worth my stay and my time to write about them .
only one notes if you come late .you will park your car far away :).. .and no reguler tea.
thanks guys for good job making hyatt house mangmnt proud having you.

Room Tip: higher floor .. ask for reguelr tea ..you can find it behind bar tabel
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, November 11, 2013
Thank you for your kind words! We are delighted that you found our hotel as 'ONE OF THE BEST" and glad that you enjoyed our facility and services. I will forward your comment to Samera and the rest of the Team.

We all look forward to your return in the near future! We appreciate your comments.

Best,
Pam Domingo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2013

My husband and I stayed here the night before we left for our honeymoon and it was a great idea to be so close to the airport and have a free shuttle to and from there (our rate had free parking while we were gone). The room was nice and clean - the only downside is that there no actual shower curtain and water got all over the bathroom floor.

Breakfast was great the next morning - the staff let us eat a little early as we had a very early flight to catch at the airport.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, November 1, 2013
We appreciate you giving us your feedback in TripAdvisor! We are pleased to hear that our hotel was able to accommodate your needs while staying with us. We apologize that you did not quite like our bathroom design. Your feedback is truly appreciated!

Congratulations on your marriage from the entire Hyatt House Team!!! We hope to see you again in the near future.

Best regards,
Pam Domingo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2013

Just a few minutes from downtown Leesburg (which I love), I had the opportunity to stay here for work. While near the airport, my room faced the back of hotel and was quite quiet. The room was extra large with a full kitchenette complete with stove and dishwasher if you will be in town for awhile. The living area featured a comfy sofa with chaise for extra down time from the plush beds.

Great space and very economical. Will stay again when passing through!

Staff was also very friendly and accommodating for our meeting. Food was great too!

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, October 22, 2013
Dear Alicia R,

Thank you for your feedback! We are glad that we had the opportunity to serve you and be your 'home away home' while travelling for business. We appreciate your positive feedback.

We hope to see you again soon!

Sincerely,
Pam Domingo
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Framingham, Massachusetts, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

Stayed for one night in spring 2013. Spacious room, easy transport to airport. I don't know if they are always like this, but they meet my expectations this time. Will likely to try again when necessary.

Stayed April 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, October 16, 2013
We appreciate your feedback!

Thank you for your business and we look forward to your return in the near future.

Best,
Pam Domingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

This hotel had courteous staff members. The rooms were super nice and fit our needs perfectly. Our room had a fridge, microwave, stove, and even a dishwasher. I only have a few complaints which are there was not a sink stop in the room to soak my babies bottles. Our room wasn't vacuumed on a daily basis. We didn't have a tub and had to bathe baby in sink but not sure if every room doesn't have one. The hot breakfast was only average on the taste scale, but had a great variety. Would definitely stay here again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review, October 16, 2013
Thank you for reviewing us on TripAdvisor. We are glad that you enjoyed our services and accommodations fit your needs perfectly. We do have a few rooms that have tubs but most of our rooms are equipped with stand-up shower. You can always request a room with a tub in the future. I appreciate and will address your other comments with our Housekeeping manager.

We hope to see you again in the near future!

Safe travels,
Pam Domingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Sterling
#6 Romantic Hotel in Sterling
#6 Green Hotel in Sterling
#8 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
Official Description (provided by the hotel):
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling

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