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HYATT house Sterling/Dulles Airport-North: Traveler Reviews

3.0 of 5
45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Hotel amenities
HYATT house Sterling/Dulles Airport-North
Ranked #3 of 15 hotels in Sterling
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196 reviews from our community

Traveler rating
    134
    43
    12
    6
    1
See reviews for
Families
60
 
Couples
47
 
Solo
28
 
Business
47
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Virginia
1 review
“Best Hotel Ever !!!”
5 of 5 stars Reviewed March 14, 2013

I had never stayed at a hotel with the level of customer service and friendliness this hotel has, except maybe for the Ritz Carlton and you pay for that if you know what I mean. The breakfast is incredible a buffet style but my favorite was the omelet station witch prepares an omelet the way you want the omelet lady even brought it to my table, wow ! the staff is great everyone is friendly, from the moment I check in the young lady welcome me and share information about the hotel she really made me feel welcomed, the gentleman that attends the bar was very friendly, I was very impressed to see the hotel manager Ms. Domingo during breakfast speaking to guest and asking how was everything, after noticing this I was not surprised why the staff was so friendly, they have a great example. It was my first time at a Hyatt house but if they are all like this one it will definitely be my first choice everywhere I go.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VirginiaSonia about HYATT house Sterling/Dulles Airport-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
March 18, 2013
Thank you for the kind words! My Team and I take pride in what we do to ensure that all of our guests feel at home. We are pleased to hear that you enjoyed our service and accommodations, especially our breakfast buffet.

Next time you're in the area, please make sure to come and stay with us again.

Kind Regards,
Pam Domingo
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Good hotel at a good value”
4 of 5 stars Reviewed March 12, 2013

My family and I recently stayed at the Hyatt house near Sterling/Dulles. This hotel was a nice find. We had a nice room at a reasonable price. The view from our room was pretty good as well. My boys liked watching the planes fly by and they also liked watching all the cars passing by on the highway. The hotel was very clean. The front desk staff was very nice and helpful. The breakfast buffet was very good. The hotel had a wide selection of food and beverages for breakfast. We will stay here again when we visit the area!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ashlogbretav about HYATT house Sterling/Dulles Airport-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
March 14, 2013
We appreciate the positive feedback! We are glad that you and your family enjoyed your stay with us.

We look forward to seeing you again in the near future.

Best,
Pam Domingo
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Montreal QC
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
57 helpful votes 57 helpful votes
“Great for layover and more”
4 of 5 stars Reviewed March 7, 2013

We stayed one night, on layover - it was very close to airport, but more importantly, for the price was definately great. Quiet, spacious room, comfortable, bed and linens great, toothpaste in the room, we had a mini-kitchen that would have been nice if we were there more than 12hours ; ) And we had free wifi in the room !!!!!

They had a free shuttle but we taxi'd over on arrival, our flight was late and we were tired!

I had a problem with the reservation "I" made through hotels.com - but the staff went over and beyond in patience to rectify and assist me on resolving this. All was good although I ended up paying $10 more.... It was late (10 or 11pm) by the time we got there - so the 'lounge bar' was closed unfortunately. We looked at the outside pool (closed obviously in winter), and the gym was tiny with a couple of cardio machines and weights.

The free breakfast in a clean and spacious lounge area was more than adequate, and included a made-to-order omelette station, fresh fruit, various cereals and breads, etc.. yes nice plastic utensils, but definately not an issue. We ate around 6am, and shuttled away on the 630am free shuttle back to the airport!

Definately recommend it.....

ps: I think we had a handicap type room so not sure this is why it was so spacious, as the shower would have accomodated a wheelchair I seem to recall !

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travellingSuef about HYATT house Sterling/Dulles Airport-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
March 11, 2013
Thank you for reviewing us on TripAdvisor! We are glad to hear that you had a great stay even if it was so short. We also appreciate your recommendation!

We truly appreciate your business and look forward to your future return.

Safe travels,
Pam Domingo
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Washington DC, District of Columbia
Top Contributor
168 reviews 168 reviews
58 hotel reviews
Reviews in 61 cities Reviews in 61 cities
135 helpful votes 135 helpful votes
“Great location, great staff, good amenities”
4 of 5 stars Reviewed March 3, 2013

I booked several nights at the Hyatt House based on price, but it has been a really great experience. The hotel is located very conveniently to Dulles airport and to roadways into DC. I found the room to be very well appointed and have particularly enjoyed the full kitchen with full sized refrigerator and two burners in addition to the microwave and dishwasher. The breakfast has been very good, and they do offer some dinner options at the bar. It has the best guest pantry I have come across. The exercise room is basic, but has what I need to work out. The pool isn't open, given the weather, but looks good. There's also a sort of basketball/tennis court that also looks inviting. I would definitely stay here again.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tilda54 about HYATT house Sterling/Dulles Airport-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
March 5, 2013
It was a pleasure to be your host during your recent stay at our hotel. We are glad to hear that you found our locaton, staff and amenities great.

Thank you for choosing us and we look forward to your return.

Safe travels.
Pam Domingo
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Yorktown, Virginia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Great Stay in the DC area”
5 of 5 stars Reviewed February 25, 2013

Recently finished up a two night stay at the Hyatt House Dulles and I was very impressed. The hotel was clean, fresh and very friendly. Beds were comfortable, bathrooms large and spotless and the breakfast was fatastic! The price was excellent and it's close proximity to the Dulles Air and Space Museum could'nt be beat. I would not hesitate to stay here again if a hotel is needed in this area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask tmtip about HYATT house Sterling/Dulles Airport-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
February 26, 2013
We are pleased to hear that you found the hotel 'clean, fresh and very friendly'. We appreciate the wonderful commentsl.

We look forward to your return and you can always count on us!

Best Regards,
Pam Domingo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about HYATT house Sterling/Dulles Airport-North

Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Sterling
#9 Business Hotels in Sterling
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
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