We were quite impressed with the customer service at this hotel. The front desk staff was very helpful and friendly and really put us at ease during our stay. The rooms were very clean and comfortable. We had an early flight out the next morning so we only stayed one night but it was a very comfortable night. Our flight left too early for us to have breakfast (breakfast service starts at 6:00 am and we had to leave at 5:00 am (it would have been nice if they had a few grab and go items such as fruit ) for the early travelers. We used the shuttle service and we pleased with the drivers promptness !