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“Very Nice” 5 of 5 stars
Review of SpringHill Suites Dulles Airport

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SpringHill Suites Dulles Airport
3.0 of 5 Hotel   |   22595 Shaw Road, Sterling, VA 20166   |  
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Ranked #10 of 16 Hotels in Sterling
Certificate of Excellence
GreenLeadersPlatinum level
Pittsburgh, Pennsylvania
Level Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Very Nice”
5 of 5 stars Reviewed February 26, 2012

We stayed one night before an early morning airport pick-up. The hotel is only a 10 minute ride to Dulles, and offers free shuttle service as well. The hotel was very nice, very clean, and very quiet considering its proximity to Dulles. The room was the typical SHS room-bed area, sitting area, large flat screen TV(could use a few more channels), micro/refrig, sink. Nice bathroom, good water pressure.
As others have said, there really isn't anywhere to eat nearby, so factor that in if you don't have a car.
The only negative.... Something happened to the indoor pool/whirlpool a few days before we arrived, so it was unexpectedly closed(was looking forward to a soak in the whirlpool). To the hotels credit, when I asked about it, I was offered a ride down the street to their sister hotel, the Hampton, to use theirs. Didn't take them up on it, but the offer was a nice touch.
Hotels in and around Dulles/DC are very pricy, especially during the week, so it wasn't any great bargain staying on a Wednesday. However, I would stay again if needing to be near Dulles

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank jmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WashDCHotels, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, February 27, 2012
Hello jmat,

We would like to start by saying thank you for writing a review about your experience staying with us. It is always good to hear from our guests.

It is very good to hear that you enjoyed your stay and that we could provide you with great convenience to Dulles Airport. To help our guests that don’t have a car our airport shuttle also provides complimentary scheduled service to the nearby shopping centers where our guests can find many great dining options. We are also glad you liked the room as well.

We are looking forward to another chance to serve you the next time you are in the area and we’ll have the whirlpool spa ready to go when you get here!

Sincerely,
The SpringHill Suites Dulles Airport Team
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277 reviews from our community

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richmond, va
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 20, 2012

I was on my way to Cancun, and the flights leaving Richmond were over $600 with ridiculous layovers, so I checked to see what the cost would be to leave from DC,and I found a roundtrip non-stop ticket for $265 (with taxes)!
The problem: I did not want to inconvience anyone to drive me to Dulles, and then have to come pick me up a week later, but parking at and around the airport is so costly, and I would have almost been better off, cost wise, leaving from Richmond.
Solution: SpringHill suites in Sterling! The room was about $85 per night, they have a shuttle service to the airport, and allow you to leave your vehicle in their lot for up to one week!!
The room was gorgeous, very retro, with a plush red couch that had a chaise on one end. I had 2 flat screen TV's, a computer desk, mini fridge, microwave, and the toliet was in a seperate room than the shower.
My room was equipped with a comfortable king bed, and the alarm clock doubled as a ipod docking station.
I got free continental breakfast in the morning, took the shuttle to Dulles, made my flight with plenty of time to spare, and after my trip, I called them and they were waiting outside for me once I finally escaped customs!
Best way to go if you can find a deal like I did, the only bummer was having to drive back to Richmond after spending a week in Mexico!!

Room Tip: I chose a room next to the elevator for easy in and out access, and it was not noisy at all!
See more room tips
  • Stayed April 2011, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rvalikestovaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WashDCHotels, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, February 23, 2012
Dear rvalikestovaca,

Thank you very very much for writing such a detailed review of your stay with us! It’s always great to hear from our guests after they leave.

We are happy to hear that we were able to provide you with a great value and an option to save what sounds like a bunch of money by booking our park and fly package. It’s great that you enjoyed your stay and could relax and enjoy the amenities before your flight the next day.

We are looking forward to serving you again the next time your travels bring you to the Dulles area again!

Sincerely,
The SpringHill Suites Dulles Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 20, 2012

Here for a long weekend, this was our first visit to this area of Virginia. We have stayed in SpringHill Suites many times before and have been very pleased with the accommodations. This property didn't disappoint. The room was spacious and clean. The staff was very friendly and helpful. We really enjoyed the complimentary breakfast. This property is located very near the airport with shopping and other conveniences nearby. We did find it difficult to lower the temperature in our room. We ended up turning off the system and that seemed to do the trick. We will definitely stay here again when we return to visit family in the area. This is a very good value for the money.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JoJo1Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WashDCHotels, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, February 23, 2012
Dear JoJo1Buffalo,

Let me start by saying thank you very much for writing a review of your stay with us.

It is great to hear that you were made to feel welcome and comfortable during your stay and that the room provided you with a great place to relax. The entire team is truly dedicated to providing our guests with the best service possible and we treat each guest as if they are a member of our own family.

It’s great that you could take full advantage of our great amenities and also get out to the local shops and restaurants not too far away from the hotel. Please let us know if you ever have any trouble with the thermostat. We’ll be more than happy to have someone take a look at it and make sure it is set to a comfortable temperature.

We hope to have another opportunity to serve you again soon!

Sincerely,
The SpringHill Suites Dulles Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 27, 2011

Missed a connection at Dulles when travelling from Denver to Accra. United put us up in the Springhill Suites. Getting the bus at 11pm from Dulles was tough as Springhill doesnt have a driver late at night. We managed to get a lift with the Hampton Suites driver.

Got to the hotel and checked in. Rooms were spacious, with a seperate living room and small kitchen facilities as well as the main bedroom area. Staff were friendly and knowledgable. Morning breakfast was typical american hotel fare. Not really my cup of tea but better than nothing. As I had a day to kill was looking to go into Washington DC. Cab fare was 70USD each way. So just spent the morning watching movies and breakfast before heading back to Dulles.

Room Tip: If you have to stay at least a day, hire a car so you can travel around and see some sites.
See more room tips
  • Stayed November 2011, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Wayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, November 28, 2011
Hello Crowley59,

We appreciate you taking the time to provide us with some feedback about your stay.

We are glad that you enjoyed the hotel during the delay in your trip. We apologize for any confusion caused by the shuttle late at night. Our hotel shares a shuttle with our sister property late at night when demand is low. We will make sure to remind the front desk team to explain this more clearly for our guests when they call for the shuttle.

We hope that you will stay with us again the next time you are in the area hopefully for a planned trip to DC!

Sincerely,
The SpringHill Suites Dulles Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 26, 2011

We stayed here for 3 nights at the start of a 9 day trip, and the last night of our trip. One of the elevators was out of order all of that time... is it fixed yet? The Front Desk staff are friendly. The breakfast buffet was plentiful and had good variety. The hotel has a large, comfortable breakfast room. For a suite hotel, we wished we could close a door between the sleeping room and the living room, since we have an infant who was sleeping in a crib in the living room, and who we had hoped would go to sleep earlier than us. We draped a blanket on the side of his crib to make it darker. I believe it was difficult to adjust the room's thermostat to a comfortable temperature - I kept tinkering with it. The "room service" dinners available from a nearby pub are very tasty and reasonably priced. We didn't think there was intrusive airport noise. The hotel is isolated from other businesses. We think we lost our baby's noise-reducing headphones in our first hotel room here, but the hotel claimed they didn't find them.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TEW49ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, November 28, 2011
Dear TEW49ers,

Thank you for taking the time to write a review of your stay with us during your trip to the DC area.

We are glad that you enjoyed your stay and I would like to assure you that the elevator has been repaired. Sometimes we have to wait on parts to be shipped across country which can take time. It is great to hear you enjoyed breakfast and were able to start your day off right.

We hope there wasn’t too much trouble adjusting the room temperature. The thermostats are all digital so they are easy to set but it can take a while for the room to fully adjust.We will certainly let you know if we come across your headphones at all.

We hope to see you again the next time you are traveling to the area next.

Sincerely,
The SpringHill Suites Dulles Airport
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Bethany Beach, Delaware
Level Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 23, 2011

I have stayed at this hotel several times and I really do like it. They have nice, clean rooms and a well-maintained facility. I saw them cleaning windows and vacuuming regularly in the public areas. Staff is friendly and seems to be efficient.

They have a very nice indoor pool and a whirlpool next to it. Towels are on every chair and also stacked nearby. They do not have a changing room but there is a restroom close to the entrance door and they have a stairway entrance to the pool area so you can avoid the lobby when you come into or out of the pool area.

Another nice amenity is a paved pathway with benches that goes around the property. There is also a good-sized basketball court.

My only complaint about this hotel is the eggs they serve at breakfast. They are not very good and are served in squares so it looks like they are frozen beforehand. The rest of the breakfast is fine and a nice selection is available.

The traffic is very heavy in the area so timing is everything when coming or going here but I do recommend it as a nice place to stay while in this area.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Deb_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, November 28, 2011
Dear Deb_traveller,

Thank you very much for writing a review. We love hearing from our guests about their stay so we can always find ways to improve.

We are all very happy to hear that you enjoyed your multiple stays at our hotel. We are glad to have had so many opportunities to serve you and that we have been able to make you feel at home. While there are certain physical restrictions at the hotel that limit our options for breakfast we are going to look into a different way to serve our egg dishes so that our guests receive the best.

We are looking forward to serving you again soon.

Sincerely,
The SpringHIll Suites Dulles Airport Team
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Nottingham England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 14, 2011

I booked this hotel for a one nighter but found it and its staff so pleasant and comfrortable that I extended my stay rather than move on elsewhere. Large sized room with sitting area and small kitchen space with microwave and coffee maker makes this a home from home. The public areas are very well maintained and the breakfast is fresh, full and tasty with hot and cold options changing daily. I have been so comfortable that I would make this my first choice in the Dulles area. Easy access to all major routes and destinations too

Room Tip: Rooms on the side not facing the main roads are quiter
See more room tips
  • Stayed October 2011, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SarahWillcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at SpringHill Suites Dulles Airport, responded to this review, October 17, 2011
Dear SarahWillcox,

Thanks so much for taking the time to write a review of our hotel and your stay with us.

We are very happy to hear that you enjoyed your stay so much! We do everything we can to provide our guests with the best amenities and service to ensure that they are as comfortable as possible during their stay. We are glad that you were able to start your day right with our great breakfast and enjoy the other amenities at the hotel.

We are looking forward to the next time you are in the Dulles area again and we have another chance to serve you.

Sincerely,
The SpringHill Suites Dulles Airport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Dulles Airport

Address: 22595 Shaw Road, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Sterling
#4 Romantic Hotel in Sterling
#9 Family Hotel in Sterling
#11 Business Hotel in Sterling
Price Range (Based on Average Rates):
Hotel Class:3 star — SpringHill Suites Dulles Airport 3*
Number of rooms: 258
Official Description (provided by the hotel):
Welcome to the Marriott SpringHill Suites at Washington Dulles Airport, your ideal choice for Dulles Airport hotels. The Marriott SpringHill Suites Dulles Airport features a fabulous location just minutes from Washington Dulles International Airport. The SpringHill Suites Dulles is also conveniently located near Downtown Washington D.C., Dulles Town Center Mall, Leesburg Outlet Shopping. Enjoy spacious suites that are 25% larger than traditional hotel rooms. This hotel also offers outstanding amenities such as a 24/7 Fitness Center, Indoor Swimming Pool, Complimentary Hot Breakfast, and Complimentary Shuttle Service to Dulles International Airport by appointment. ... more   less 
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Also Known As:
Springhill Suites Dulles Airport Hotel Sterling
Springhill Suites Sterling
Sterling Springhill Suites

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