I am a flight attendant who was spending my first Christmas alone. I was feeling sad being away from my family on the holiday to begin with, and then on top of it someone had stolen my wallet that morning and began using my debit card while obtaining all of my personal information and forms of identification as well. I needed a room for the night and relized I can't do that without my wallet... I called the comfort inn and spoke with Catherine, who got in touch with my mom and had her fill out a form that allowed me to use her card to rent my room. By the time I got to the hotel I just broke down and relaized I was having the worst Christmas of my life. Catherine and Joseph both comforted me and got me tissues and told me that they're spending Christmas alone too and that we will all get through it together. I go to my room and receive a phone call an hour later from Catherine asking me if I'm alright and if I had eaten dinner, because her and Joseph wanted to buy me dinner for the night. They completely turned my night around and brought my spirits up with their kind, caring, and thoughtful gestures. I stay at hotels every night because of my job and I have never had customer service like I did from Catherine and Joseph, and I am also certain that I will never receive it from another hotel. They went above and beyond for me and I can't say thank you enough. I wish there was more I could do to repay you for making me feel so much better when I needed it! Thank you again!
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- Also Known As:
- Comfort Inn And Suites Airport Dulles-Gateway
- Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
- Comfort Inn Sterling
- Quality Inn Sterling
- Sterling Quality Inn
- Sterling Comfort Inn