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“Very nice” 5 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
2.5 of 5 Hotel   |   45515 Dulles Plaza, Sterling, VA 20166   |  
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Ranked #3 of 15 Hotels in Sterling
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very nice”
5 of 5 stars Reviewed 4 weeks ago

I would recommend this hotel for anyone looking for a nice room for a decent price. The manager Zulma was very sweet and helpful. She is the lady who helped me with questions on what to eat in the area. She did not seem bothered by all my questions. And I can appreciate that. :)

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Terie,
Our staff and management would like to thank you for staying with our hotel and we are pleased that you enjoyed your stay with us. We hope to see you again soon on future travels.
Sincerely,
Jay Javid
General Manager Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
    201
    65
    20
    5
    7
See reviews for
42
34
26
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
leesburg
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I am stay here in this hotel last week I am will let you know all the employee work in this hotel they having at great attentiom everything is very nice.very clean floor carpe everything Exellent Zulma she doing Exellent job Thank you?

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Guest,
Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Jay Javid
General Manager
Comfort Inn & suites Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The room was very clean, and the staff was very friendly and helpful. Zulma helped me and made my stay that much better.
I would definitely stay here in the future, and recommend this hotel over others in the area.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Jman2348,
Thank you for taking time out of your schedule and leave us with a review. I am glad you had a great experience at our hotel. We love to hear when we are able to meet our guest’s needs. Thanks for making us a stop on your future trips to Sterling, VA. We look forward to your next stay.

Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Awsome service by Alexandra desk clerk. Eliana driver was so helpful and sweet. This hotel is a gem. Everyone is nice and housekeeping was great. In town for business and glad I found this hotel. Great service, clean and convenient.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Carlton,
Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Jay Javid
General Manager
Comfort Inn & suites Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked the handicapped accessible room (room 201) and I have to say I was pretty disappointed upon entering the room. I had read such great reviews about this hotel so I expected more. The first thing I noticed was the very old décor, 2 large stains on the sofa and the carpet was worn thin. The color scheme was dark, drab and just plain worn out looking. The bed was very firm so if you are looking for a firm mattress this would be good. Plenty of towels in the bathroom.
On a good note the front desk staff was very pleasant and quick with both registering and when checking out.
Breakfast consisted of a nice variety both warm and cold items. Breakfast area was limited on seating but it flowed nicely with people in and out.

Room Tip: If you do not need an accessible room try to avoid room 201.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Duckiebell,
Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to us, as it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. Your comments and issues will be addressed.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
us
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It's really near to the airport. And the room is large and clean,they have free shuttle bus to the airport. That's a good thing. They also have free breakfast. It's really nice. The fount desk is nice.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Lungful,
Thank you for staying with us. It is our pleasure to ensure each guest enjoys their stay. We look forward to seeing you again.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First time here at this hotel. Everything around was very clean and welcoming. House keeping staff, (Zulma) was very friendly and with a big smile all the time. She was very helpfull. I will recommend this hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, 4 weeks ago
Dear Hector,
Thank you for taking time out of your schedule and leave us with a review. I am glad you had a great experience at our hotel. We love to hear when we are able to meet our guest’s needs. Thanks for making us a stop on your future trips to Sterling, VA. We look forward to your next stay.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#3 Romantic Hotel in Sterling
#6 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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