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“Great stay” 5 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
2.5 of 5 Hotel   |   45515 Dulles Plaza, Sterling, VA 20166   |  
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Ranked #3 of 15 Hotels in Sterling
Michigan City, Mississippi
1 review
“Great stay”
5 of 5 stars Reviewed March 19, 2014 via mobile

This is a great place to stay i am very satisfy with my stay im here for two days. They help me alot specially with ibrahim and silvia who helped alot in going to places and getting around the area. Thank you for all your help

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 29, 2014
Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway.. We are very pleased that you enjoyed your stay with us. We hope if you are in the area again we shall be your home away from home
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
    198
    65
    20
    5
    7
See reviews for
42
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98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Dulles, Virginia
1 review
5 of 5 stars Reviewed March 17, 2014

This is the second time I have stayed here. I travel for a living. The rooms are big and spacious. The maids are all great and very helpful I wish I knew all their names. The drivers are also wonderful they make staying there a blessing when u don't have a car they not only take u too and from the airport, they also take u to the mall, walmart, convenient store anywhere that is reasonable distance. So thanks to Martina , the elder gentleman that was Mon Tues and the new lady that works in the morning on the weekend thanks for the fun talks to the airport. And the front desk person Silvia she is awesome is very knowledgeable about the area. And the manager is a great guy too. So if u want to feel like u are at home this is a great place to stay. Thank you.
SF

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 29, 2014
Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway.. We are very pleased that you enjoyed your stay with us. We hope if you are in the area again we shall be your home away from home
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
1 review
4 of 5 stars Reviewed March 15, 2014

I have stayed at this hotel over the years. This particular stay I noticed improvements regarding the staff. The front desk attendant, Geraldine, was so very helpful in accommodating my transportation needs and Mirtilla, the shuttle driver, went above and beyond to facilitate my request. I also noticed that the housekeepers did not annoyingly knock on the guest rooms early in the morning searching for empty rooms. This is a very welcomed improvement! My only complaint is the cramped space in between the bed and desk, especially in the King rooms where the desk across from the sofa would be a better fit. All in all, I do look forward to my next stay here.

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 17, 2014
Our staff and Management of the Comfort Inn and Suites would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acton, Massachusetts
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 11, 2014

Okay, okay. Maybe it was because we had just returned from a long hike in Guatemala and this was the first real hotel we had stayed in in weeks, but it was still pretty great. The free airport pick-up arrived right when they said it would. The hotel was very close to the airport, so there was almost no transit time. The room (booked at choicehotels.com for under $50) was big and clean with a great bed. The kitchenette included a working microwave and mini fridge. The wifi worked, as did the business center computers in the lobby. All staff members were extremely friendly and helpful.
We had also had a package shipped to us there which had arrived several days prior. It was kept safely in the manager's office and the collection was made very easy for us.
In the morning, our shuttle back to Dulles left right on time. Again, the driver was very helpful.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 15, 2014
Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mount wolf, pa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

We just returned from an overnight stay at the Comfort Inn, Dulles hotel. We chose it because of its' shuttle service which runs from 5 AM til 11PM, but were happy to find out that the rooms were spacious, clean and comfy.
We also chose the Park and Fly accommodation, so that we could leave our car there for two weeks until we returned at no extra charge. I observed the clerks several times during our two stays (before and after ) and they were friendly and helpful at all times even when a large group arrived due to their flights being cancelled by the airlines. We will definitely stay here again when flying out of Dulles.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 10, 2014
Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed March 8, 2014 via mobile

I had the best stay ever very professional front desk Ahmed and the shuttle driver Mina was very helpful came on time and breakfast was delicious I will stay there every time and I hope that all comfort inn have such great staff like this one
Thank you guys

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 10, 2014
Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed March 8, 2014 via mobile

Geraldine, veila. Silvia. And Ibrahim are the best staff I've ever encountered they are friendly polite and helpful they made my stay much more enjoyable theire great services proves that the comfort inn is still a great hotel !!!!!!!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, March 10, 2014
Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#3 Romantic Hotel in Sterling
#6 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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