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“Tucked away treasure” 5 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
2.5 of 5 Hotel   |   45515 Dulles Plaza, Sterling, VA 20166   |  
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Choice Privileges Points
Ranked #1 of 15 Hotels in Sterling
Certificate of Excellence
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
“Tucked away treasure”
5 of 5 stars Reviewed October 8, 2013

I stay here often because of the location and service. Ericka always makes my stay above average. She always remembers the little things so I feel like family. She is excellent and so is the location. It is very close to the airport, the mall, and my work location. Thank you for everything, and watch out for the huge deer.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 16, 2013
Dear Mel,

Thank you for taking the time to complete survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
    336
    95
    22
    5
    8
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56
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150
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
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  • Spanish first
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English first
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

I use this particular Comfort Inn as my commuter hotel. I would stay here about 2-4 nights a month. It is very important for me to be treated friendly and sincerely. Myself and my co-workers use this hotel as our regular lay-over place. I would like to thank a manager Mr. Javid for paying attention for my need and value my royalty to this hotel.

Room Tip: I like odd number side, don't know the direction, that I can relax with the view of trees. I re...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 9, 2013
Dear Aiko,
Thank you for taking the time to tell us, regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

This is an excellent option for anyone. Since the moment I called to make reservation everything was perfect. Rate was good, friendly employees. Brenda is the nicest person. Rate also included dinner. It's a great hotel.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 9, 2013
Dear Guest,
Thank you for taking the time to tell us, regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2013

The rooms are big! The price is great for the area. The staff is what makes the stay. Michelle, Brenda, Sarah, and Velua are all wonderful. They do everything they can to fix any issue. It's not a burden, you can tell they care.
That makes a difference!
Oh, get an odd number room! 2nd or 3rd floor, the leaves are changing and it's really pretty!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 9, 2013
Dear Guest,
Thank you for taking the time to tell us, regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vevey, Switzerland
Top Contributor
196 reviews 196 reviews
106 hotel reviews
Reviews in 119 cities Reviews in 119 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed October 2, 2013

I stayed here before flying to Europe. It was a heaven of peace to wrap up my bags. Breakfast was standard Comfort Inn fare, yoghurt missing. Excellent front desk service, helpful and smiling. Plenty of good stores nearby. Short drive to Dulles. Rare these days: one can open the windows!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 9, 2013
Dear Mojave,
Thank you for taking the time to tell us, regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 1, 2013

My husband and I and our son and his family stayed at this hotel in August as a stopover on our way to the Udvar-Hazy Center. The rooms were large, comfortable and welcoming. We had two queen beds that were very comfortable. Checkout wasn't until 12 which gave us plenty of time to get breakfast in the breakfast room that happened to be FULL of teenage girls(which seemed to please my 13 year old grandson!) from some kind of field trip. There were numerous restaurants in the area for lunch or dinner. I would definitely stay at this hotel again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 2, 2013
Dear guest,

Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2013

Great experience, good food, nice and bug room.Had a pleasant stay. The front desk manager , Brenda Durham was very helpful. She's very quick and energetic. I liked the morning breakfast. Their shuttle service is also good.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, October 9, 2013
Dear Keshav,
Thank you for taking the time to tell us, regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jay Javid
General Manager
Comfort Inn & Suites Dulles-Gateway
703-471-5005
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#4 Romantic Hotel in Sterling
#5 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to Comfort Inn & Suites Airport Dulles-Gateway. Leave your transportation needs to us, with our complimentary shuttle service to and from Washington Dulles International Airport. Our convenient location keeps you close to popular area attractions, including Dulles Expo Center and Redskins Training Park. We're also within walking distance to several eateries, such as Bertucci's and Logan's Steakhouse. During your stay, enjoy free WiFi internet access, breakfast, fitness center and business center. ... more   less 
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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