Pleasing. Family of three (two adults and one baby). The hotel staff was all-stars. We had missed the normal breakfast hours because of our transit times/lack of sleep...but they worked some magic to get us (with baby) some food. THANK YOU. Shuttle was perfect. The hotel suggested the air and space museum...what a great suggestion! Drop off and pick up. And...the museum is absolutely amazing. Space Shuttle, Blackbird, war machines, Anola Gay, etc...etc... each with a write up/summary. a must-see. The room was very nice and modern. Everything you could need. I would stay again...and I would recommend to friends and family.