I am another who was stranded at this hotel during hurricane Sandy (three nights at the end of October 2012). Fortunately, American Airlines put me in touch with this property at a good rate. It was a pleasant stay despite the situation, primarily because of the staff and the clean, well-maintained, attractive property. To everybody's good fortune, we had no blackouts or damaging and rain.

The staff, especially Velia at the front desk, were friendly and helpful during a difficult time, although it would have been more helpful if they had pointed out restaurant menus, delivery services, etc., that I found by the second day. I considered giving this good hotel just three stars for location. Yes, it has shuttle proximity to Dulles Airport, but it is close to NOTHING except a Hyatt property across the driveway. As I said to my friends and family, "I am sitting out the hurricane in a field of weeds" without a car, a restaurant, or a grocery store. The first morning, I walked the distance of 3-4 blocks in pouring rain to get hot dogs from a service station I had spotted from my window. Day two: excellent Chinese food delivered to the lobby (menu hidden behind the front desk). By day three, I had learned the ropes and had door-to-door service to a hamburger place.

I appreciated the very good breakfast buffet and the hotel's ability to deliver it during a hurricane. Wireless service in my room was excellent.

The field of weeds cries out for development. Meanwhile, I would not pay this hotel's normal price to stay in the middle of nowhere, even with good weather and a car.

We had a "park and ride" package for Dulles airport. After our international travel of 20 hours we waited for over an hour for our pickup at the airport (they kept saying 10 to 15 minutes). Another couple going here had been waiting almost an hour before us. We wound up getting a ride with a sympathetic Hyatt taxi and tipped him well..... The room is a dump. No shower in the a.m. as the water was cold. Our 9:00 wake up call came at 7:30. The wifi didn't work without going into some Yahoo backdoor. Never again!

Our connecting flight was cancelled due to Sandy. (We had booked this Comfort Inn ahead of time in case our International connection to domestic didn't allow enough time) The Inn is close enough to the airport. The room was spacious, well appointed with couch, refrigerator, microwave, wet bar, large LCD TV. The problem we had was that the staff were ill prepared to "manage" guests, etc. when the hurricane started to approach the area. There are restaurants in the area...but a couple miles away. They usually deliver...but, delivery, shuttle stopped while Sandy was raging. We asked the desk if they were going to open up the breakfast bar so stranded guests could get something to eat. The answer was NO! We were told that there was a vending machine with candy bars and sodas. We asked if the building was equiped with a generator in case the power went out. The answer was "I don't know". Fortunately, we didn't have a power outage. However, being stuck for 2 1/2 days with only breakfast available from 6-10 a.m. doesn't cut it when one doesn't have the means to leave to go somewhere for food. When we finally were able to rent a car (flights continued to be cancelled) we had to wait for "on the hour" shuttle service to go back to the airport. There were quite a few "stranded" guests at the hotel. It would have made all the difference in the world if management would have typed up something to sslip under guests doors, or at least post out at the desk. The desk staff simply acted as if it were any day...and not one where thousands of peoples lives were being altered...No compassion or consideration. A simple update for the guests and some granola bars, yogurt, or pieces of fruit would have garnered a lot of goodwill in a very stressful time for travelors.

I took a group of 14 students and two adults to Washington, DC and we stayed at this Comfort Inn for two nights. We got excellent service. We planned on the hotel's shuttle service to and from Dulles on four occasions. Because of the number of people in the group the hotel provided two shuttle runs to accomodate all of us. The wait between shuttles was minimal which allowed us to keep to our schedule. When we first arrived in the evening, we couldn't fit everyone in the group into the Comfort Inn shuttle van, so Hector, the Comfort Inn shuttle driver, arranged with a Holiday Inn shuttle driver to take the remaining members of our party to the Comfort Inn. We appreciated that a lot. In addition, Velia shuttled all of us (two runs) to the Air and Space Museum at Dulles - not a normal route for the shuttle. The hotel accomodated us very well at a very reasonable price. The continental breakfast fed 14 hungry teenagers, who had NO complaints.
Internet service was free which we all really appreciated. However, it was slow. Access to a computer and printer was also appreciated but the computer software should be upgraded so that .pdf file boarding passes can be printed. All in all, a nice experience for a group of 16. We paln to come back to this hotel next year on our annual Washington, DC trip.