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“Clean, quiet room” 4 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
2.5 of 5 Hotel   |   45515 Dulles Plaza, Sterling, VA 20166   |  
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Ranked #1 of 15 hotels in Sterling
Tuscaloosa, Alabama
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
“Clean, quiet room”
4 of 5 stars Reviewed October 23, 2012

I checked into this hotel late at night (without a reservation) and would be happy to stay again. The front desk staff was quite friendly and helpful, offering me coffee and cookies. The rate wasn't terribly low, but I didn't expect a room near Dulles to be low-priced, and I believe it was comparable to the other hotels nearby.

The room was spotless and well-maintained. I saw no maintenance issues, and the bathroom was quite large. The beds had fresh, comfortable linens and the air conditioner was just loud enough to cover any noise from outside, but not loud enough to keep me awake. I didn't even need to use the noise app I generally must have to get to sleep in hotels. The room had a large TV with plenty of channels as well as free wifi.

I was in a hurry so I didn't make in-room coffee, but there was a selection of both coffee and tea, and the coffee pot is located in the room, not the bathroom. The hotel also has complimentary breakfast.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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251 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Jacksonville, Florida
1 review
5 of 5 stars Reviewed October 21, 2012

The lady called Velia is doing great job in the hotel. The location is acceptable. Stayed one night there, the room are comfortable, good space for one night stay. Ver good location to the Dulles Airport, and good shuttle service. Their stuff are very nice, helpful, and friendly. The complimentary breakfast is nice. Totally worth its price.

Room Tip: Higher floors got more privacy.
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Stayed October 2012, traveled on business
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Perth, Australia
Top Contributor
68 reviews 68 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 15, 2012

This place is acceptable for an overnight stay depending on what rate you pay. The room was nothing flash but it was comfortable and sufficient for a one night stay. I really don't like the small pillows, this is the second hotel in a week I have stayed in where they have incredibly small pillows so they end up with about 6-8 of them on the bed and I found I had to line them up so I could actually ensure I had a place for head to rest when I rolled over and moved in the bed at night - this was a bit annoying. Don't bother staying here if you plan on exercising because the fitness centre is a couple of cardio machines and that is all (not to mention in a terrible location). If you are going to want to get out to the nearby shopping centre during your stay then perhaps consider another hotel right next to the shopping mall because you need to get a taxi to it from this place which can set you back $20-30. Other than that, it is very convenient to Dulles International airport which is a bonus.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Orlando, Florida
1 review
5 of 5 stars Reviewed October 4, 2012

We stayed for 3 nights, Sept. 28, 29 and 30, and didn't want to leave! If this hotel had been closer to the rest of our vacation travels, we would have stayed an additional 4 nights. The room was exceptional, it was a "suite," clean and very comfortable, with a microwave, small fridge, and small hand sink in the "island" seperating the bed area from the living area. There was a "bay window" type lounging area next to the bed. The front desk staff, especially Nina Morales, were GREAT! Truly a great place to stay, well worth the cost.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 9, 2012

I booked this place as a last minute booking when my flight back to the UK was cancelled and I had to be re-routed through Washington.
The cost was reasonable, however this place does look a little worn out and is in need of some 'freshening'.
Otherwise the room was clean and comfortable, the WIFI was a little slow but tolerable. My top floor corridor smelt of cigarette smoke - but thankfully my 'no-smoking' room didn't.
There is a shuttle to pick and take you to the airport. However, please note if you want to be collected, you have to ask them or call when you arrive. This was not made clear to me when I arrived, so I waited for an hour, before taking a cab from Dulles. The hotel is close about 5-10 minute drive and the cab fare was $12 with a tip.
The breakfast was suprisingly good. There was good variety and much better than breakfasts I have had at other Comfort Inns.
Overall not bad if you want somewhere to stay before you fly! For other purposes I would think again!

Room Tip: Make sure you ask for a non-smoking room if you are a non-smoker!
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 13, 2012 via mobile

I was a bit disappointed with this hotel. On a two week trip, where I stayed exclusively at Choice hotels, this was the most expensive. I guess this is to be expected in Northern Virginia. The rooms were clean, well appointed and the hotel staff was pleasant. The rooms are very small though. My complaint is the amount of noise coming from the hallways, adjacent rooms and rooms on the next floor. Sound proofing seems to be poor. I heard bumping and thumping all night long. This was the most expensive room, and the noisiest room of the entire trip.

Stayed July 2012, traveled on business
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Chester, Maryland
1 review
5 of 5 stars Reviewed July 12, 2012

I accidently chose this hotel> I was too tired to drive 3 hrs home after working a trip> What a wonderful experience here> The manager < Jay Javid gave me an airline discount so I came here> The hotel is spotlessly clean> The rooms lovely with a window seat-I looked out @ trees>Full breakfast> Friendly staff> An A+ hotel! Will be back and will recommend this hotel to other flight attendants!

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Sterling
#3 Romantic Hotel in Sterling
#7 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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