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Candlewood Suites Hotel Sterling: Traveler Reviews

2.0 of 5
45520 East Severn Way, Sterling, VA 20164
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Candlewood Suites Hotel Sterling
Ranked #7 of 15 hotels in Sterling
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63 reviews from our community

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Traveler rating
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Date Rating
Sterling, Virginia
1 review
“Honored Guest Review”
5 of 5 stars Reviewed February 3, 2011

My wife and I were treated as honored guests throughout our five month stay. The hotel staff defined the true meaning of service as they made every effort possible to meet our needs. Their dedication to duty and responsibility was consistently evident throughout each day. Friendly smiles and greetings were the norm, not the exception. We consider the staff our friends.

The facilities, although not new, were maintained well above average adding to the responsibility and significance of the success demonstrated by the staff. The rooms are comfortable and quiet adding to the balance of a positive stay while dealing with the uncertainties of travel.

The location is ideal with ready availability to a wide variety of shopping and restaurants within walking distance and even more with a short, hotel provided, shuttle ride.

This hotel would be my first choice when I return.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask clinedg about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review
February 15, 2011
It was such a pleasure to have you in our hotel! It is comments like yours that help us to continue to strive better and better to provide each guest with greatest service possible! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonestown, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Home Away from Home”
5 of 5 stars Reviewed February 2, 2011

This hotel was perfect! The rooms are equipped with everything you could possibly need including a full kitchen with dishwasher and full refridgerator. It reminded me of a nice clean apartment rather than a hotel room. This place really was all about quality. The bed was so comfortable. They even offer free WiFi. The staff was incredibly friendly. Viet at the front desk was really great answering all my questions, giving directions around the area and even suggested some great restaurants (there were a ton close by!). Viet even offered to have the hotel shuttle take me there. I will definitely be using this hotel again!

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ayavoich about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review
February 15, 2011
Thank you for comments like these! It makes me love my job even more knowing that I have wonderful people like Viet at the Front Desk that help our guests with their needs time and time again!
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Chesterfield, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed January 2, 2011

I stayed here two seperate times in December and I was extremely satisfied both times. From the moment you walk in, you feel like you are at your home away from home. The front desk staff were all friendly and very helpful. The room was immaculate, something I'm not used to, and I'm on the road over 300 days a year. Beds are very comfortable, some of the better nights of sleep I've had in a while. A special mention to the GM, Leila. She was there to help whenever we needed it and was always available to the guests. The kitchen area also had a dishwasher, which is a big plus. There are plenty of dining options within a mile of the hotel and a Wal-Mart right next door. This is one of the best hotels I've visited in a long time and I will definitely stay there again when I'm in the area.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelinHokieFan about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review
February 15, 2011
I have been the General Manager at this hotel since opening 6 years ago. I still feel honored each day for be being able to provide 'fantastic' service and compfortable sleeping rooms for all of our travelers on a day to day basis.
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Shutesbury, Massachusetts
1 review
“Home Away from Home”
5 of 5 stars Reviewed November 17, 2010

Relaxing place to stay. Everything is easy and done for you. I didn't have anything to worry about. The room was clean, comfortable beds!, WIFI, and wonderful employees- easy to talk to and very helpful!

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Smaili about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
“My new home away from home!”
5 of 5 stars Reviewed November 11, 2010

I recently stayed at the Candlewood Suites Sterling and am very happy to rate this hotel as an excellent stay. My room was perfect - big, full refrigerator, very clean. I had all the items I needed and then some. I wasn’t expecting laundry basket! I stayed for a week, being new to the area and having a new job and also looking around for future living arrangements. The staff was great - always able to offer good suggestions on where to eat, shop and what areas would be closest to my work. The shuttle service is Monday thru Friday and very convenient! I took the shuttle to work a couple of times and the service was perfect. I may have already found my future home - big suite, full kitchen, great shuttle service and a very helpful staff!

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lailahagan about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Candlewood Suites Hotel Sterling

Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Sterling Candlewood
Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites
Hotel Style:
#7 Family Hotels in Sterling
#8 Business Hotels in Sterling
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
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