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Candlewood Suites Hotel Sterling: Traveler Reviews

2.0 of 5
45520 East Severn Way, Sterling, VA 20164
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Candlewood Suites Hotel Sterling
Ranked #7 of 15 hotels in Sterling
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63 reviews from our community

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Toronto, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Great Stay”
5 of 5 stars Reviewed September 18, 2006

Stayed here for 9 days recently

Hotel is in a great location with lots of nearby shops (Walmart, Sams, Best Buy, Dulles Town Center) and restaurants (Chili's, Uno's, Longhorns,...).

Room was clean and had a full sized fridge, dishwasher, and microwave. There was also plates, pots, pans, and utensils.

Wireless internet is free. There is also a jack or wired internet but I did not try it. Local calls are also free.

There was a DVD/VCR player and free movie rentals. TV had a god variety of channels including HBO, ESPN, and kids channels such as Cartoon Network, Nickelodeon, and Disney.

There are 2 barbeques outside that are available for guests. They also have a free barbeque once a month which I was lucky enough to enjoy!

Laundry facilities are free to use. There is a small gym. The Candlewood Cupboard had a variety of items at a reasonable price (50 cents for a can of Coke).

My only complaint was that the water pressure in the shower was not great.

One thing that I found odd was that the only towel rack was just above the toilet so there was nowhere to hang a towel other than on a hook on the bathroom wall.

Just a comment on the other post. I inspected thoroughly and I saw no bed bugs.

I would stay here again. In fact, I have already booked another reservation for next month.

  • Liked — location, fridge, microwave, free internet
  • Disliked — low waer pressure in shower
  • Stayed August 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
Ask golfer29 about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Bed bug found in room”
3 of 5 stars Reviewed May 22, 2006

This was a decent place to stay. The kitchenette was great with a full size fridge, microwave and a couple electric burners for cooking. There was also a dishwasher and the necessary dishes, cookware and silverware.

However, several days into my stay, I found a bed bug on the bedspread. We haven't found any other bugs or evidence of a large infestation, but this was still disturbing The manager seemed surprised to find out there were bed bugs in our room. However, when the housekeeper came to the room to change the sheets, we asked her if she had seen any bugs and she said that there were lots of bugs at the hotel. I find it hard to believe that we are the first to alert the manager to this problem.

Also, although the room was nonsmoking, it still had a musty smoke smell each time we entered the room.

  • Stayed May 2006, traveled on business
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Operating Partner/Manager at Candlewood Suites Hotel Sterling, responded to this review
June 16, 2006
As the Manager of this hotel, when the guest informed us of this situation, we were stunned. I opened this property less than 2 years ago and take much pride in it as I am also the Operating Partner.

We called in the Pest Control Specialist the next day. I went into the suite with him and took everything apart to search for more. As the Specialist relayed to me, bed bugs do not travel in 1's, they multiply expediently, and they will always leave signs behind. Nothing else was found.

When our housekeepers go into suites, oftentimes guests talk to them, they smile and nod. Not one of ours speaks much English . . . This housekeeper was probably misunderstood.

I would like to thank this person for writing a review and it is unfortunate their information was misunderstood. We appreciate all comments, both positive and negative, this is one way that we can truely provide GREAT service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
“Good value, Good location”
4 of 5 stars Reviewed April 14, 2006

This is a really nice place to stay in this area. It's not stuck in the middle of a bunch of stuff, but still close enough to drive (nothing really within walking distance except for WalMart, Best Buy, etc.).
Like the one other Candlewood I've stayed at (Salt Lake City, UT) the rooms are spacious, very clean and modern. Great gym, a pantry with snacks and toiletries, movies to check out. There's a Wegman's grocery store within 5-minutes. Restaurants, theater, book stores, Dulles Town Center mall also within 5-minutes.

  • Stayed April 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Perfect for a long stay”
5 of 5 stars Reviewed April 23, 2005

If you are like me and don't usually like hotels, the candlewood is perfect. Nice roomy rooms (we got the suite with bedroom), fully equiped kitchen and great internet (wired and wireless)

I brought my family along for this business trip from europe and I am very happy I did it.. .except for the jet lag.

The hotel is close to shopping, has a nice gym is very clean and new. I strongly recommend it.

  • Stayed April 2005, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 15, 2006
Google Translation

  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
Ask elfeo about Candlewood Suites Hotel Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Hotel Sterling

Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Sterling Candlewood
Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites
Hotel Style:
#7 Family Hotels in Sterling
#8 Business Hotels in Sterling
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
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