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“Great Place to Stay” 5 of 5 stars
Review of Candlewood Suites Hotel Sterling

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Candlewood Suites Hotel Sterling
2.0 of 5 Hotel   |   45520 East Severn Way, Sterling, VA 20164   |  
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Ranked #7 of 15 Hotels in Sterling
Sterling, Virginia
1 review
“Great Place to Stay”
5 of 5 stars Reviewed February 11, 2014

I stay here at least a couple times a week. Yicel is usually the person on duty. She is very nice and helpful. Always has my info ready to go and making a reservation with her is very easy. The rest of the staff is great too.

The rooms are always very clean. I really like their free laundry. They do not have room service but they do have a nice snack room and there are local places to go.

You can't go wrong staying here. Rooms are affordable.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, February 14, 2014
Dear Tyler G,

Thank you for the compliments about our hotel! We love to hear that our staff is providing fast, and efficient service. We pride ourselves on giving our guests quiet, clean, and comfortable rooms to stay.

We look forward to serving you again in the future!

The Candlewood Suites Sterling Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

100 reviews from our community

Traveler rating
    60
    21
    13
    3
    3
See reviews for
16
12
19
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2014

The staff at this candle wood was so nice and helpful!!! They went out of their way to be welcoming of us and our dog. We have stayed here before and have always have been satisfied with everything. The rooms are clean and we can always get anything that we made need in a timely fashion. My boyfriend works nice and the staff is very quiet during the day which is a very big plus in our book!! Thank you for the great service!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, February 14, 2014
Dear Victorioustory,

We are so happy that we were able to make you and your husbands, and dogs stay comfortable! Our staff respects your privacy and we do keep pretty quiet during the day time! Plus, it helps that our suite doors are more like Apartment doors than flimsy cheaper doors. They are really great in sealing out exterior sounds.

Thank you again for staying with us and we look forward to serving you again in the future!

The Candlewood Suites Sterling Hotel Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chincoteague Island, Virginia
1 review
5 of 5 stars Reviewed January 28, 2014

The hotel is located an easy drive from Dulles airport. We were a large group and could not continue our trip due to a raging snow storm. All our contacts with this hotel by phone were handled courteously and efficiently. The whole staff was very friendly and went out of their way to make sure we were comfortable. The rooms were very clean and well supplied. No ice machines in the hotel, but there is some located across the parking lot. Nice people, clean suites, would definitely stay there again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, February 14, 2014
Dear Danni,

Thank you for taking the time to post a comment about the wonderful service you received during your unexpected layover in Dulles. We are happy to know that we made your and your groups stay as comfortable as possible. We look forward to serving you again in the future!

The Candlewood Suites Sterling Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 24, 2014

I always enjoy staying here everyone knows my name I feel like a valued guest. I price is fair and the rooms are great. Great staff I feel like its a family run business witch is nice. I enjoy the free coffee and they offer a DVD player witch you don't see much these days. I would highly recommend this hotel to anyone. I look forward to staying here in the future. ...

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, February 14, 2014
Dear Eric,

Thank you for reminding us that we are still on of the establishments out there that give you that "family and home" feeling! We take pride in our hotel and service and are thankful that it is well noticed! We look forward to serving you again.

The Candlewood Suites Sterling Hotel Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
4 of 5 stars Reviewed January 22, 2014

I have been staying at this location for the past several months. Its a very convenient location. There are shops and restaurants close by. The service at this location has been very consistent. There is also commodities like a washing area and gym. My only complaint is that there is always upgrades happening so don't lean up against the walls if you don't want your clothes stained. Over all its a great place to stay.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, January 24, 2014
Dear Lost and Found RVA,

Thank you for your positive comments about our hotel. We love that we are so close to the Dulles Town Center Mall and many shops restaurants. We do apologize about the renovations and paint on the walls. We are trying to upgrade our hotel to make our guests more comfortable. We will be getting new public area carpet and guest room kitchens in the near future. These should not have any impact on the day to day operations and rest for our guests!

We look forward to serving you again the future!

Thank you,
The Candlewood Suites Sterling Hotel Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Narrows, Virginia
1 review
5 of 5 stars Reviewed January 16, 2014

I love this hotel. I stay here every week for work and been here for 5 years
The hotel staff is the best and friendliest if ever met. Just love that you can cook your own food and that walmart is in walking distance. The hotel is very quite and here hardly any noise. The staff and Managers will go out of their way to help you out if you need help with anything. This is the only hotel I can call Home

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, January 24, 2014
Dear Etiene,

Thank you for choosing to call our hotel your Home Away from Home. Being on the road can be difficult enough, especially when your accommodations are less than satisfactory. So we are so happy that you have found a place to sleep well, and cook your own meals whenever you desire. And yes, so convenient that the Super Walmart is walking distance in case you need that last minute ingredient!

Our staff looks forward to serving you and your team for the next 5 years!

Thank you,
The Candlewood Suites Sterling Hotel Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiyoda, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

My stay over the last two months has been nothing short of exemplary. The staff and management have been always there to help and support me during my stays.

I can't remember when I have had a better experience or met a group of people tat are so genuinely concerned with the welfare and comfort of their guests.
I plan on making this site my home away from home when I am in the area.

Andrew M. Newhart CTO
NCS Data Systems
Chicago IL
888-637-9410

Room Tip: All the room in the location are clean and quiet. The suites have a separated bedroom making a coupl...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review, January 24, 2014
Dear Andy N,

Thank you so much for your wonderful comments about our staff. We love to hear the positive feedback that our jobs are so important to keeping our guests comfortable!

We will look forward to serving you again in the future!

The Candlewood Suites Sterling Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#1 Best Value Hotel in Sterling
#7 Business Hotel in Sterling
#9 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Sterling 2*
Number of rooms: 121
Official Description (provided by the hotel):
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites

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