I stayed at this hotel again because my previous stay 8 months ago was pleasurable. I stayed this time for a two week business trip and I immediately noticed a change upon checking in. The initial room I was issued had not been cleaned properly so I informed the front desk clerk of my concerns. He immediately issued me another room which was also not properly cleaned. After returning for a second time, the staff member was very apologetic and escorted me to make sure we found a room which was satisfactory.
The hotel staff is extremely courteous but the hotel does not seem to be as properly maintained as it was 8 months ago. The trash cans in the hallways are always spilling over, all of the entry areas are littered with cigarette butts, the carpets are dirty and 1/2 the laundry machines were not working properly.
- Official Description (provided by the hotel):
- An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Tingo, Orbitz, Hotels.com, BookingOdigeoWL, Expedia, Priceline, Agoda and Venere so you can book your Candlewood Suites Hotel Sterling reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Suites Sterling
- Candlewood Sterling
- Sterling Candlewood Suites