The staff was VERY friendly, and they all became like family for the whole month and a half that I was there. Maids always took their jobs so seriously and my room was shinning with cleanliness after every room service! Movies available all the time, great tv's and DVD players, huge refrigerator, microwave and well, the kitchenette was very well equipped. Rosa Maria, Laila, and Sauron were always there at the front desk willing to help with ANY of my requests even if it fell out of their scope of service. One of the engineers even helped me drive my personal car (while I drove my company car) to my new place! Like I said, just like family. The only downturn was that they always have the best ice cream accessible and I was having too much of it.. Great month and a half, and I would recommend this extended stay hotel to everyone!!!