Awful!! First I noticed all the aimless men in the parking lot when I arrived. There were even more haning around at midnight when I returned from going out. Not a environment that made me feel safe at all. Next, the a/c goes off every time you leave the room, so you always get to come back to a nice HOT room, and they don't believe in using the a/c units in the hallways so it is muggy and hot going to and from your room. I don't know how old this hotel is, but it sure is run down. I guess they don't believe in maintenance either. Fixtures crooked and some coming out of the ceilings and walls. The pillows are indescribable, BRING YOU OWN PILLOW!! Thank God I did. The table that you're supposed eat and work on is broken and damn near falling over. The ONE TV in this tiny room is very small. I'm staying in a "standard" room, which I didn't realize was CODE for "studio". It is smaller then the average hotel room, and has a half a kitchenette stuffed in it. There are only 3 DRAWERS for your clothing and stuff. The shower was unclean, which I find replusive. The light in the bathroom is forever popping and making sounds not matter how long you leave it on. This room is WAY OVER PRICED. For 126 dollars a night I expect so much more the this low rent hotel room. I wish yelped offered a ZERO stars choice, I would have used it. I will never stay here again, in this town or any other. The staff are extremely rude and unprofessional. THIS IS A RUN DOWN, UNCLEAN SLEEZY HOTEL, AND IF IT WASN'T SO CLOSE TO DULLES AIRPORT THEY BE LUCKY TO GET 40 BUCKS A NICE. DISGUSTING. The coffee pot was missing a foot so it sat crooked, the dishwasher was beat all to heck. There are NO ammenities at this hotel by the way. With every single light on it is still dim in the rooms. I was locked out of my room while going to get the luggage cart before check out time. This was a huge ordeal and a horrible stay, I really can't say enough negative things about this place, and I'd be hard pressed to think of anything positive. There snack/tv dinner room was a joke, they had barely anything to eat. Totally out of ALL ice cream, nothing but a few bags of chip and some gross marie calendar tv dinners. Really lame. Do youself a favor, pay the extra for somewhere else, almost anywhere else (except the Suburban) it almost ajoining this hotel and it probably worse, if that could be possible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This hotel is in a nice, business park and suburban area. We are not quite sure what was going on this evening this guest is referring to, but most of the time it is quiet, and our guests and staff feel very safe being here.
This summer was one of the hottest on record in Northern Virginia, our hallway air conditioner units are always on cool and working hard to keep the building comfortable. The suites do have a sensored unit which is our effort to keep our hotel Green and help the USA to save energy. Although, if a request is made to keep the unit running, we can always accommodate that.
Our Spacious Studio Suite is 336 SQ FT. It has a FULLY Equipped kitchen including a Full Size Refrigerator with Ice Maker, microwave, and all the dishes needed to make this a comfortable home away from home. In 2011 EVERY suite was replaced with a FLAT SCREEN 32"TV which we receive rave comments about! We are not an airport hotel, but we do offer great rates for weekly stays or more.
This Candlewood Suites does not have a restaurant or Dinner room, but in The Candlewood Cupboard, one can find simple, convenient items to get you through the afternoon, like Bottled Water, Soda, Muffins, or an array of candy to choose from until you can get to the SUPER WALMART, located walking distance from the hotel to stock up on you meals for the week! What a great way to continue ones diet by stocking your own refrigerator with food items that YOU choose!
At this Candlewood Suites Sterling one can enjoy GREAT Amenities, like FREE Internet Access, Exercise Room, FREE Coffee 24 hours a day provided by Maxwell House, and FREE use of Washers and Dryers.
We know that this newer, 8 years young hotel, is the best choice in town for ones extended stay travel needs, to the Dulles area!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.