We booked this hotel on priceline which listed this hotel a non-smoking hotel. When we got there, we were given a room on the 4th floor which apparently is a smoking wing. We complained that the hotel was advertised as non-smoking and we could not stay there because of my husband's health problems. They refused to give us a refund and only offered to move us to a non-smoking room which was not acceptable. The hotel inside needs to be updated. It definitely does not look like the adverage 2 star hotel we stay in while in the Sterling VA area.
- Official Description (provided by the hotel):
- An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Sterling
- Candlewood Sterling
- Sterling Candlewood Suites