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“50/50” 3 of 5 stars
Review of Hyatt Place Sterling/Dulles Airport-North

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Hyatt Place Sterling/Dulles Airport-North
3.0 of 5 Hotel   |   21481 Ridgetop Circle, Sterling, VA 20166   |  
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Ranked #12 of 15 Hotels in Sterling
Portsmouth, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“50/50”
3 of 5 stars Reviewed 2 weeks ago

I visited the Hyatt in sterling, VA and it was beautiful however when we got there someone was in our room i reserved. The management staff did put us in another room but it was only a king room when it was 2 adults and 3 kids but, they did offer us another night on them. Other than that we had a excellent day the next day we enjoyed the breakfast buffet and the pool although we got locked out the hotel because the key wouldn't work to let us back in from the outdoor pool. So will try again at the Chesapeake location this time hopefully this will flow smoothly.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    58
    47
    18
    9
    8
See reviews for
42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 5, 2014

Great business-focus w/plug in panel and large flat screen TV. Large room w/sitting area and wet bar/fridge - but no microwave. Excellent free breakfast options. Reasonable 24-hour food service. Great outdoor pool in peaceful setting. Good fitness center w/multiple weight and cardio machines - though poor lighting. Across from large movie theatre and near major mall, large gyms and restaurants.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 24, 2014

We recently stayed here for Pony Softball Nationals. The hotel is quietly set, clean and easily accessible. I can not say enough about the location to restaurants - walking distance to the Sweetwater Tavern, Olive Garden and an upscale Mexican restaurant. 1 mile distance to PF Changs, Outback, Red Lobster, the list goes on and on... Also 1 mile from Dulles Town Center Mall which has everything. A few miles from Dulles airport but situated where we never saw or heard a plane. The hotel has a very nice outdoor pool and common area. We felt very safe at the hotel. The breakfast was good - hot skillet sandwiches (love them or not). They have a tiny little bar so you can get beer or wine if you would like. You can also get some Starbucks coffee and food items (although not full service). This hotel is 6 stories and does accommodate pets. There were a few scattered puppies and family dogs. First floor rooms for the pets. I did not smell a pet while I was there. As a pet lover I thought it nice that a family could bring their small dog with them. The staff was fairly accommodating. The rooms are very, very spacious - the kids loved them - me and my wife loved them. The online printing services were a welcome touch as I did not have to log into the shared computer to print things out. The room temperature was perfect. It was about a 55 minute ride into Washington DC or to Nationals Stadium. I would definitely stay there again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

This location is quiet, but close enough for everything. Came to this for work, it's very spacious, breakfast is good, staff are extremely nice & helpful. Shuttle will drive you around places too! Swam in the outdoor pool, it was in good shape also.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 14, 2014

We took a family trip to Washington DC and being 8 people, I wanted something nice, clean, with great breakfast and affordable. We stayed at the Hyatt Place in Sterling, VA. If you don't mind the commute, this is a great place to stay. It is right on 7 and there is everything near it. It took us 40 min. to Washington by car.
Breakfast was great, rooms are clean and comfortable. they have a refrigerator and a sink. The pool is outdoor and needs better maintenance. Every day we went to the pool, we had to ask for towels, (they were supposed to be at the pool).
The first day we arrived, we asked for someone to come up and show us/make sure the sofa bed had everything it needed and was clean. Apparently, it is not hotel policy to do so. We were instructed to call if there was a problem.
Staff is professional but not accommodating, that was my biggest disappointment.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Mississippi
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 3, 2014

WE stayed here for one night on the way to DC. The rooms are a nice size and the beds are very comfortable. The pool was fine, our kids swam and had a great time. The breakfast was nice with a good variety. We had a good experience overall.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

We booked a block of rooms over the Memorial Day weekend, 2014 for our daughter's wedding. We made these arrangements 9 months in advance; We were assured that we could increase the block as needed as we got closer to the wedding. The price was good,included breakfast and they had an outside pool; perfect for the Memorial day weekend! As we got closer to the event the hotel was not able to increase the number of rooms (they had overbooked). Some of our guests had to find other accomodations. The manager of the Events dept. never returned my calls as I needed to know the # and names of our guests registered. The weekend weather was magnificent, our guests wanted to use the pool but unfortunately it was closed, Guests were unable to use the pool because it had to be cleaned (explained by the front desk staff). Again, I called the manager several times, left messages but never heard back. I was appalled by their lack of service, unresponsiveness and unprofessional behavior. I would never recommend this hotel and highly recommend that you choose one of other hotels in the area.

Room Tip: Go to any of the Marriotts in the area. They are much more professional and understand customer ser...
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  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Sterling/Dulles Airport-North

Address: 21481 Ridgetop Circle, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Sterling/Dulles Airport-North 3*
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Also Known As:
Hyatt Place Sterling/Dulles Airport-North Hotel Sterling
Hyatt Place Hotel Sterling
Hyatt Sterling
Sterling Hyatt

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