Gracious and helpful from the get-go. Used the park and fly, weather was horrible but didn't impede the service. From the front desk to the morning breakfast to the airport shuttle, the staff was always efficient-friendly-helpful. Both the wife and I commented that "this is the way good service is supposed to be, first class without really trying". Does class just happens when you have great people? On the return to the hotel after our vacation, we found our car buried in 3 foot of snow. The staff helped us "dig" it out! Of course they did, that's what good people do!
- Official Description (provided by the hotel):
- Located near Dulles International Airport and close to all of Washington DC's attractions, you'll find the brand new Hampton Inn Cascades. Nestled in the heart of the Cascades Town Center, you'll find an abundance of restaurants, shops and entertainment opportunities just a short walk from the hotel's front door. ... more less
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- Also Known As:
- Hampton Inn Dulles-Cascades Hotel Sterling
- Hampton Inn Sterling
- Sterling Hampton Inn