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“deluxe room not deluxe” 3 of 5 stars
Review of Hampton Inn Dulles-Cascades

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Hampton Inn Dulles-Cascades
2.5 of 5 Hotel   |   46331 McClellan Way, Sterling, VA 20165   |  
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Ranked #2 of 15 Hotels in Sterling
GreenLeadersGold level
Myrtle Beach, South Carolina
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“deluxe room not deluxe”
3 of 5 stars Reviewed August 19, 2014

I booked the deluxe room assuming it would be over and above the regular room. Setting aside a king bed, the room was the same as a regular room with two beds. I paid a premium of an extra $38 per night for the deluxe room, I was so disappointed. Furthermore, the room was small and felt crammed; the desk was right up against the air conditioning unit, making it uncomfortable to sit at the desk while using the air conditioner. The dresser had just two very shallow drawers for clothing, and the bathroom lacked counter space for miscellaneous items. The management was aloof to complaints of noisy, drunkard behavior at 2:30 a.m. after calls to the front desk. There was no follow up to the problem. On a positive note, the common area is spacious and the breakfast is ample and well presented. I stayed for 5 nights and would not book this room again for any extended stay. It has been designed for the overnight business traveler, and ignores the extended stay person that may need a table to eat and drink from while watching television. Do not pay a premium for the deluxe room!

Room Tip: Do not pay extra for the premium room, you will be disappointed at the crammed spaces.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review, August 26, 2014
Dear Mr. Reymoore21,

I want to personally apologize that your stay with us did not meet expectation. I have personally spoken with my night manager in regards to ensuring all noise complaints are resolved and all events that occur on a given shift are shared with me directly. I can imagine how frustrated you must have been and am sincerely sorry. I do want to thank you for mentioning our breakfast buffet as it has been an area of attention over the past few months. Please contact me directly if you plan to return to the Dulles area so that I may find a room more suitable for you!

Sincerely,

Rebecca Leo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    165
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    8
    7
    4
See reviews for
90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New Bern, United States
1 review
5 of 5 stars Reviewed August 19, 2014

The hotel was clean and comfortable. I would definitly stay there again. The location was somewhat confusing to find but it was worth the hunt. The breakfast was ok but not great. The basketball goal was a great touch. A hand held shower head would have been a great addition.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
1 review
5 of 5 stars Reviewed August 19, 2014

If you are staying/working in the Dulles/Leesburg area, this is a great hotel. Convenient the workplaces, parks, shopping and some dining locations. It is also within reasonable distance to/from Dulles Airport. Commuting through the area given Washington traffic was fairly hassle free. Breakfast was served early or late enough to accommodate almost any schedule, and substantial enough to qualify as a real breakfast.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
5 of 5 stars Reviewed August 18, 2014

This was by far the nicest Hampton Inn I have ever stayed in. It was on par with much more expensive hotels and NOT priced that way! We were in town for a wedding and many of the out of town guests stayed there as well. We all had the same opinion...this hotel was much nicer than a typical Hampton Inn. Excellent location and facility!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Viernheim, Germany
1 review
5 of 5 stars Reviewed August 14, 2014

I had a very pleasant stay at this hotel. The hotel offered a free shuttle service - the drivers were polite and very courteous. The front desk staff was very polite and helpful. The hotel also offered free wifi, as well as complimentary breakfast, including -amongst others- baked goods, fresh waffles, eggs, bacon, cereal and fruit. I cannot agree with the reviews that list the bathroom as "moldy" - my bathroom was very clean and well equipped. The only thing that bothered me a little was that there wasn't all that much one could do in walking-distance... but if one has a car or is willing to pay for a cab - or just looking for a place to stay in between flights - it definitely is worth the stay! Great value for money!!!

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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uniontown, United States
1 review
5 of 5 stars Reviewed August 8, 2014

Very clean, I looked for something not so clean and couldn't find it. Nice breakfast, really nice hot water for a wonderful shower! Very friendly and accommodating staff. Nice neighborhood with good restaurants and stores. I was very happy and I am a pill to please.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed August 6, 2014

We booked this hotel for our DC trip. We didn't want to stay in DC so this place was perfect. A short drive to the smithsonian museums and white house. The rooms are nice but the beds were doubles and not queens so it was a bit uncomfortable. We also had 5 people in our room and when we asked for a roll away for our last child to have a bed to sleep on we were refused and they said it was a fire hazard... there was plenty of room on the farthest wall where nothing would be blocked but we were still denied and my daughter had to sleep on the floor with only 1 blanket and pillow that they would provide. The breakfast was good. Lots of choices. The indoor pool is nice even tho it isn't heated and there is no hot tub. They tried closing the pool at 9 instead of 10 and we had them open it up so we could use it for the hour. Overall its a good place to stay :)

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Dulles-Cascades

Address: 46331 McClellan Way, Sterling, VA 20165
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Sterling
#3 Green Hotel in Sterling
#3 Business Hotel in Sterling
#4 Romantic Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Dulles-Cascades 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Located near Dulles International Airport and close to all of Washington DC's attractions, you'll find the brand new Hampton Inn Cascades. Nestled in the heart of the Cascades Town Center, you'll find an abundance of restaurants, shops and entertainment opportunities just a short walk from the hotel's front door. ... more   less 
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Also Known As:
Hampton Inn Dulles-Cascades Hotel Sterling
Hampton Inn Sterling
Sterling Hampton Inn

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