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“Excellent in every way you expect from a hotel” 5 of 5 stars
Review of Hampton Inn Dulles-Cascades

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Hampton Inn Dulles-Cascades
2.5 of 5 Hotel   |   46331 McClellan Way, Sterling, VA 20165   |  
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Ranked #2 of 15 Hotels in Sterling
Certificate of Excellence 2014
GreenLeadersGold level
1 review
“Excellent in every way you expect from a hotel”
5 of 5 stars Reviewed May 9, 2012 via mobile

I have stayed at this hotel a few times for business trips and bothe times have enjoyed my stay on every occasion.

The breakfast that is offered has many options for all diets. Most recently the breakfast was scrambled eggs, smoked sausage and potatoes. Pancakes, oatmeal, cereal and fruit were also available had I not wanted those items. Coffee, tea and juice were offered to drink with all the creamer and sugar. Coffee and fruit are also put out throuout the day in case you would like a pick me up in the afternoon or after a workout.

There gym is a good size and usually not crowded. Dumbells are the only weights offered but with 3 treadmills, 2 stairmasters and a stationary bike you have enough to get a good workout in. The pool is indoors and the basketball court outside is kept up with nicely as well.

The rooms that I have had are always clean and ready for when I arrive. The all important WiFi works extremely well and is simple to connect to because of the guide on the desk. Linens and towels are soft and smell freshly washed. The bed is always soft and 2 types of pillows are put on the bed so you can choose your preference of soft or firm.

Service is always friendly and helpful. Any problems that have come up or information that I need is handled quickly and courteously.

Tons of restaurants in the area with a few only walking distance from the hotel.

To the people who read this and say the I work for the hotel I assure you I don't. I work for the Navy and I promise you that this is one of the better places to stay in the area. I would recommend this hotel to anyone that is looking for a quiet weekend getaway and you wont be disappointed.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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  • Spanish first
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English first
Virginia Beach, Virginia
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 19, 2012

Stayed here in April '12, no real complaints at this hotel. Check-in was fast and easy, they even had coffee/tea/hot chocolate available.

Room was clean, hotel still seemed pretty new. Gym was good enough for a light workout. Breakfast was great, fed my family of five. They had some eggs, biscuits, oatmeal, donuts, cereal, juice, coffee, milk, tea, fruits, & waffles.

Beds were clean and comfy.

The only complaint I had was that our sink did not drain fast, we did not complain to the front desk since we found out late at night and didn't want to deal with someone coming to the room late at night. The hotel is definitely a little tricky to find, but not a big deal.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Top Contributor
94 reviews 94 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 18, 2012

We stayed hear as we had read it was pet friendly for pets under 50 pounds. There is no additional charge for having pet but one must sign liability statement in case the pet causes any damage. Room was very nice with king bed and desk and free Continental type breakfast was included. Room was clean and also had sofa which could have been made into bed. Heard some noise from adjacent rooms during the night but not too bad. Hotel is located just off Cascades parkway and an area of shops and restaurants. Appeared to be in a very safe area.

Would stay here again.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH, USA
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 27, 2012

I like staying at Hampton Inns when I travel on business because they are very consistent. The rooms are clean, the beds are comfortable, and the breakfast is good. My stay at this Hampton Inn was no exception. The staff was friendly and helpful. The room was nice and quiet. The breakfast was enjoyable. Overall, another very pleasant Hampton Inn experience.

Just a few miscellaneous notes: The Hampton Inn is located right beside Route 7 (Leesburg Pike) at the Cascades Parkway exit, but you have to weave through the shopping plaza to reach the property. The hotel is only about ten miles from Dulles airport, but remember to allow plenty of time to reach the airport during peak travel periods. It took 30 minutes to reach a business meeting just north of the airport via Rt. 28 after leaving the hotel at 8:30 a.m. As a former resident of Northern Virginia, I should have thought to take the back roads, but I thought traffic would be subsiding by the time I left. If you have to catch a flight, be sure to allow plenty of time to get to the airport.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 9, 2012

This was my first time at this hotel. The front desk person named Chris, was very helpful in making our stay seamless. check in was fast. Chris helped me with some area information I needed. Chris was very busy , but took the time to help find my way around the area. "Thank you Chris". The hotel is not close to Dulles, so it is not run down. There are restaurants within walking distance to the hotel. There is a Giant grocery store behind the hotel in the shopping plaza. There is a free shuttle from the airport. The hotel has a coin operated laundry, pass key entry. Free breakfast, waffles, cereal, yogurt etc.the breakfast area is huge and has enough chairs and tables and very clean. Our room had a Jacuzzi tub. Flat screen TV. the room was very clean and the bed was very comfortable. I will stay there whenever I need to be in the DC area.

Room Tip: I do not have any
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca L, General Manager at Hampton Inn Dulles-Cascades, responded to this review, March 15, 2012
Hello Flip f,

Thank you for your positive feedback. Feedback such as this truly motivates the staff here at Hampton Cascades. Chris is a perfect example of what Hamptonality is all about! I will make sure to pass your comments along to Chris and the team so they know what a difference they were able to make in your stay.

It is also great to hear you were able to enjoy all of the other great amenities at the hotel like the shuttle, Breakfast, and the in-room features.

We hope to see you in Sterling again very soon.

Sincerely,
Rebecca Leo
General Manager Hampton Inn Dulles/Cascades
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
2 of 5 stars Reviewed February 7, 2012

I called the hotel three times and waited 50 minutes to be picked up from the airport. I would suggest the managers tried waiting in the wind and cold for the shuttle for 50 minutes. The van driver told me the hotel is 15 minutes from the airport. What gives here? They told me they were sending the van right out.

Stayed February 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Hampton Inn Dulles-Cascades, responded to this review, February 9, 2012
Dear bettie e,

Thank you for taking the time to provide us with feedback about your experience. We take all of our guests’ feedback very seriously so that we can always strive to improve their experience.

I would like to start by apologizing for the experience that you had with the hotel shuttle. Your experience is totally unacceptable and definitely not typical of our shuttle’s service. We will immediately address the issue and make sure we are providing accurate estimations of how long the shuttle will take to arrive. We hope that you were able to enjoy your stay otherwise and take advantage of the great amenities we offer and our fantastic location.

We hope that you will give us a second chance to prove that we can do it right and really make your stay amazing.

Sincerely,
The Hampton Inn Dulles/Cascades Team
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Foresthill, Ca
Top Contributor
57 reviews 57 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 6, 2012

Clean, quiet and well-priced Hampton Inn about 15 mins from Dulles airport. Staff is exceptional, truly exceptional - they set the standard for other Hamptons to follow. I'll be back......Hotel is near a few restaurants, grocery story and Dulles airport (15 mins approx)....Rooms are a bit dated and cheap fixtures. Nice lounge area for breakfast, reasonably priced. I'll stay here again.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Hampton Inn Dulles-Cascades, responded to this review, February 9, 2012
Hello ScottB68,

Thank you very much for taking the time to write a review of our hotel. We love to hear from our guests.

We are very happy to hear that you had a great stay with us and that the team was able to be a big part of that. We strongly believe that people make all the difference in the world and we feel our team here at the hotel is very special. Everyone takes great pride in really taking care of our guests. We are actually wrapping up a room renovation and it sounds like you may have stayed in one of the last rooms that still are waiting to be updated. We hope that you like the updates to the room and all of the new fixtures and equipment we are installing.

We are looking forward to the next time you are in the area and we have another chance to serve you.

Sincerely,
The Hampton Inn Dulles/Cascades Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Dulles-Cascades

Address: 46331 McClellan Way, Sterling, VA 20165
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sterling
#3 Green Hotel in Sterling
#3 Business Hotel in Sterling
#3 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Dulles-Cascades 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Located near Dulles International Airport and close to all of Washington DC's attractions, you'll find the brand new Hampton Inn Cascades. Nestled in the heart of the Cascades Town Center, you'll find an abundance of restaurants, shops and entertainment opportunities just a short walk from the hotel's front door. ... more   less 
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Also Known As:
Hampton Inn Dulles-Cascades Hotel Sterling
Hampton Inn Sterling
Sterling Hampton Inn

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