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“Great stay” 4 of 5 stars
Review of BEST WESTERN Dulles Airport Inn

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BEST WESTERN Dulles Airport Inn
2.5 of 5 Hotel   |   45440 Holiday Drive, Sterling, VA 20166   |  
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Ranked #11 of 15 hotels in Sterling
GreenLeadersGold level
Boulder, Colorado
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Great stay”
4 of 5 stars Reviewed December 27, 2013

Had a great experience in this Hotel. Great Location. Close to the airport. Stayed there as a group. The rooms were nice and clean and the staff very helpful. Had all our expectations met. Wonderful breakfast too.

Stayed July 2013, traveled with friends
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184 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shippensburg
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 24, 2013

This hotel provided us with a fantastic experience!!! Upon arrival the interior was so appealing and there was pizza, cookies, soda etc. WONDERFUL!! Checkin was quick. We did have a slight problem with room location but this was addressed with the utmost quickness and efficiency. The room was clean, modern amenities and it couldn't have been better. All the appliances worked so well. It had a great location and efficient transportation to the airport. We hadn't stayed here before but we definitely will again when flying out of Dulles. You can't go wrong here!!!!!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, United States
1 review
5 of 5 stars Reviewed December 6, 2013

Extremely helpful staff; transportation to the airport was very simple and quick, which is why I stayed at this facility. Shuttle was quick and efficient. No restaurant, but there is one in walking distance in a nearby hotel.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2013

A wonderful experience. We were there to pick up our daughter who was flying into Dullas. The rooms are nice and clean and the staff is a joy. The breakfast attendant was wonderful! Nice breakfast too. We will be back soon.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 10, 2013

I chose this hotel because they had free airport shuttle that ran early enough for me to catch my 6:30 a.m. flight. When I checked in late that night, they still had free cookies available at the front desk. I scheduled their 5 a.m. shuttle and asked for a 4 a.m. wakeup call. The room was pretty basic, except without a clock or anything displaying the time?!! No wakeup call, but they did phone me at 5 to tell me the shuttle was there. Understandably, the shuttle couldn't wait even 5 or 10 minutes for me as other customers needed to leave. When I came to the front desk at 5:10 to complain about the lack of a wakeup call, they did agree to pay for a cab to take me to the airport, and I was able to check my bag and make my plane on time with no problem.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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BestWestern D, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review, November 22, 2013
I am very sorry for the confusion at your check out. We have done an investigation into why you did not receive your wake up call. I am truly sorry that you had to be rushed. There is no excuse for not getting your wake up call. I am happy however that you were able to make your flight with no further problems. I hope you will give us another chance to show you the superior guest service that we strive to give each and every one of our guests.

Marisol Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campinas, SP
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2013

This hotel is very decent for the price. The rooms are clean with a good space and the price is very affordable. I definitely would stay in this hotel again if I need a place to sleep near to the IAD airport. The room doors opens to the outside parking lot and the neighborhood seems OK, I felt very safe in this area. There are 2 floors for the rooms and there isn't an elevator, so if you stay on the second floor, be cautions with big luggages. The breakfast was very good for my taste, but I really don't eat much, so this review wouldn't change if there wasn't a breakfast. The front desk was very kind and I felt like home in this hotel. I do RECOMMEND this hotel for everyone.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed November 4, 2013

This is a very clean, convenient place to stay when flying out of Dulles Intl. The park and fly rate package is affordable and better to park here than at the airport. Waiting for the airport bus in bad weather is not good, but the BW Dulles has a van.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Dulles Airport Inn

Address: 45440 Holiday Drive, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Sterling
#4 Green Hotel in Sterling
#6 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Dulles Airport Inn 2.5*
Official Description (provided by the hotel):
The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more   less 
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Also Known As:
Best Western Dulles Airport Hotel Sterling
Hampton Inn Dulles
Dulles Best Western

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