Was not greeted by a courteous front desk person, checked in, room a/c unit was extremely noisey, complained and asked to be moved, she sent maintenance man to my room (hotel was about 75% empty so why notice me) he agreed a/c was a very old unit. Maintenance man obtained a key to another room for us, door would not close unless you slammed it and it was a battle to open it (life safety issue), wireless Internet would not let me open a simple web page after waiting give minutes! Checked in, changed rooms, loaded luggage back in car and checked out in an hours time. Went back the next day to retrieve personal items left behind, they still had me checked in the room! Front desk person made sure she took a bite of her cookie then asked me can I help you with a mouth full of cookie! Gross, unprofessional and lacking intelligent life. Oh the maintenance man was courteous and apologetic, that's cool he realized the inability of others.
- Official Description (provided by the hotel):
- The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more less
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- Also Known As:
- Best Western Dulles Airport Hotel Sterling
- Hampton Inn Dulles
- Dulles Best Western