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BEST WESTERN Dulles Airport Inn: Traveler Reviews

2.5 of 5
45440 Holiday Drive, Sterling, VA 20166
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BEST WESTERN Dulles Airport Inn
Ranked #13 of 15 hotels in Sterling
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110 reviews from our community

    Trip type
Traveler rating
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    38
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    10
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Date Rating
Reykjavik, Iceland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Nice hotel”
4 of 5 stars Reviewed October 27, 2012

We stayed there for 2 nights.Hotel offerd more for less money.than many other more expensive hotels we stayed in.Good self service brekfast no luxury but very nice,and in a spacious place so everyone could do more than turn around.Good buisness centre was in the hotel and was very friendly.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Johann G about BEST WESTERN Dulles Airport Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Roach Hotel”
1 of 5 stars Reviewed October 17, 2012

What a dump. A roach hotel, and I have the pictures to prove it! I checked into this awful filthy place and was right back out in less than 10 min. They have dead roaches in the sink of the room I was assigned as well as roaches crawling the walls in the bathroom, living room area and over my brd!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mrjid1301 about BEST WESTERN Dulles Airport Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern D, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review
October 19, 2012
Hello Mrjid1301,

First of all I would like to thank you for completing a review of your recent stay at our property.

On behalf of our entire team, I would like to apologize. This is not the normal condition of our hotel. I appreciate that you made me aware of this so that I can do something to correct it for the future of our guest. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank you,
Shelby Clark, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“We stayed twice at Best Western,Dulles Airport”
4 of 5 stars Reviewed August 30, 2012

We stayed twice at Best Western, in Sterling to catch an early flight going abroad.. Both occasions were very plesant. The hotel is 2 miles from the airport and franklly I would not stay any closer to Dulles because of the noise.
The price is very reasonable,especially if you use the sleep and fly program.With one night stay you get 7 days of free parking plus the free shuttle to the airport.
Yes, we are coming back to this place if I have to fly out of IAD.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NCtraveller_14 about BEST WESTERN Dulles Airport Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
“Only good if needing early morning airport transportation.”
3 of 5 stars Reviewed August 28, 2012

This is an airport hotel which requires a shuttle ride to the Dulles. There are probably closer hotels to the airport at better value than Best Western.

Okay for one night. I got in late (after 11pm) and left early (around 5am), so not much to comment on. The rooms could be cleaner and neater for the price paid.

WIFI is free and worked okay. There are no elevators so if carrying heavy luggage it will need to be carried up the stairs.

Will probably do a little more research in the future and try and stay elsewhere...

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Melkol about BEST WESTERN Dulles Airport Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Top Contributor
107 reviews 107 reviews
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Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
“Average at best”
3 of 5 stars Reviewed August 19, 2012

Average hotel, rooms ok, spacious yes, but dated. WiFi is free and front desk helpful. Breakfast is fair with a nice variety. Access to rooms only via outside and its important to note that there is no elevator. Shuttle service helpful. Pricey considering, but bed is comfy.
Try O'Hagans pub for dinner in the Holiday Inn across the car park, good food for a tired traveler.

Room Tip: If you have a lot of luggage or have problem with stairs, request a ground floor room - no escalator
See more room tips
  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Dirk001 about BEST WESTERN Dulles Airport Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Dulles Airport Inn

Also Known As:
Best Western Dulles Airport Hotel Sterling
Best Western Dulles Airport Hotel
Hampton Inn Dulles
Best Western Dulles
Dulles Best Western
Address: 45440 Holiday Drive, Sterling, VA 20166
Phone Number:
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#4 Onsen Hotels in Sterling
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more   less 
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