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“Great deal if you need a park and fly hotel” 5 of 5 stars
Review of BEST WESTERN Dulles Airport Inn

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BEST WESTERN Dulles Airport Inn
2.5 of 5 Hotel   |   45440 Holiday Drive, Sterling, VA 20166   |  
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Ranked #11 of 15 Hotels in Sterling
GreenLeadersPlatinum level
Virginia
Top Contributor
88 reviews 88 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
90 helpful votes 90 helpful votes
“Great deal if you need a park and fly hotel”
5 of 5 stars Reviewed May 25, 2012

This hotel worked well for me as I needed a place to stay near the airport for an early flight. The rooms are nice and the shuttle service was great. You sign up for the shuttle service, so you dont have to worry about waiting in line or the shuttle filling up. Note that the shuttle service does not start until 4am though, so this could be an issue for early flights.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
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    38
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 16, 2012 via mobile

We stayed 2 nights and had an enjoyable experience. All of the staff we met were very friendly, welcoming and exceptionally helpful. The breakfast was better than I expected-- waffles, eggs, cereal, fruit, etc. The staff regularly restocked breakfast items and there were more than enough options available. The beds were comfortable and the rooms were a good size. My experience exceeded my expectations and I found the room to be a great value; we'll definitely stay again in the future.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 11, 2012

We chose this motel on the internet because each room has a fridge, microwave and wifi as standard and there is a breakfast buffet included in the price. We were a little dissapointed on arrival to find the place is a bit tired and could do with a thorough makeover - but do not be put off, it's not bad. We also did not realise that it is an external access place which is an out-dated style these days. We stayed for six days and the room was always serviced well. Breakfast is plentiful and always includes a hot option, but I found the prohibition on taking food out of the breakfast area very annoying as I prefer to eat in my room. The staff were very helpful with any questions we had. Checkout could not have been quicker.

It is very handy for Dulles airport (we hardly noticed any aircraft noise) but not so convenient for doing tourist things in DC - although it was good to get back to the calm of the Sterling area after the bustle of central DC and the Metro. The motel is in a quiet modern area of hotels and small business units with no busy through routes or noisy neighbours. Adjacent is a Shell garage which stocks snacks, drinks, milk etc.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Terrebonne, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2012

The staff was really to work with during my two week stay here . The breakfast was good and the room was always clean. In the late afternoon you can catch the shared hotel shuttle that will take you to the shopping mall and super stores. Also the hotel shuttle will take you to the airport where you can catch the bus in to D.C. and it will drop you off at the subway in down town D.C.. With this access I always use public transportation on all of my trips.

Room Tip: Try to get a top floor & keep the noise down from other rooms.
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  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 of 5 stars Reviewed April 27, 2012 via mobile

Walk Up Motel. This fact alone is reason to stay away. The room next to me had a hooker working out of it. Shady dudes where in and out of her room at all hours. Not a safe place in my opinion. On a positive side it's clean and has an average free breakfast

  • Stayed April 2012
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shelby C, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review, April 30, 2012
Hello EStoked,

First of all I would like to thank you for taking the time to write a review. Your feedback is very important to us so that we can improve our service for your future stay and for our other guest. I am sorry about issue you experiences during your stay. I do wish you would reported this to the front desk so that we could have disburst this kind of action. This is not the kind of business that we do here and would have responded accordingly. I hope you will give us another chance the next time you need a hotel in the Dulles area.

Sincerely,
Shelby Clark General Manager Best Western
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apalachin, New York, Usa
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2012

While I only stayed there overnight, the hotel was clean, comfortable, and well staffed. Rates are very reasonable and it's just 30 minutes from downtown Washington D.C. Our room had a small refrigerator and microwave which can be handy if you are pressed for time or just looking to save a few bucks on food and drink.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 23, 2012

Basic hotel rooms with a nice breakfast- includes make-it-yourself waffles. Shower/tub combo and lots of towels. Hotel has parking close to rooms and easy freeway access. There is also a free shuttle to Dulles Airport. Wi-fi is free and slow. The hotel has two floors. If you are staying on the second floor be prepared to carry your bags up stairs.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Dulles Airport Inn

Address: 45440 Holiday Drive, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Sterling
#7 Family Hotel in Sterling
#13 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Dulles Airport Inn 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more   less 
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Also Known As:
Best Western Dulles Airport Hotel Sterling
Hampton Inn Dulles
Dulles Best Western

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