I read the other reviews of this property and thankfully, my experience was quite different. I arrived at the hotel at 1 a.m., exhausted from my trip and was pleased to have a clean bed and room - the bathroom was spotless and the beds were very comfortable. I found the hotel and area to be very quiet. I had to be back on the road by 7 a.m. so I was able to partake of their breakfast which began at 6 a.m. I was very pleased with their offerings! Warm eggs, waffles, and fresh fruit were amongst the regular continental fare of toast and cereal. The front desk person was extremely helpful and sensitive when I encountered a huge problem with my airline triple charging my luggage fee and depleting my funds reserved for the hotel. Luckily, I had cash on hand and paid for my room. At 1 a.m. and 3,000 miles from home, you could imagine the stress I was under but the clerk was very patient and accommodating. Now, the only reason I did not give this hotel 5 stars was because it did not have an elevator and I had to carry my luggage up the stairs. Not a problem for healthy travelers but a problem for those with bad backs such as mine. Also, and unfortunately, the hotel ended up double charging me making my financial situation worse. Luckily, the charges were reversed but I could have done without the added stress! I imagine it was because I paid cash at the hotel and Best Western charged my credit card on file due to my late arrival. Despite those two experiences, I would stay here again. I really liked the area, the breakfast, room layout and the restful stay.
- Official Description (provided by the hotel):
- The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more less
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- Also Known As:
- Best Western Dulles Airport Hotel Sterling
- Hampton Inn Dulles
- Dulles Best Western