Very disappointed, I checked into what is marked as one rating and boy it's way off, as some of the others here have said, cheapest in the area and not worth it, spend $40 more and you will be thanking yourself in the morning. I travel 20 weeks out of the year and this hotel ranks at the lowest in the past 18 months of my traveling. One might suspect some of the 4-5 star reviews here are not from guest... If I were to go over the list of all that needed to be fixed in the room, I would be wasting too much time for all of us...

Employees were friendly, service was good and breakfast was okay. Rooms are another matter. Mildew smell in bathroom, wallpaper in bathroom slit and curled from top to bottom. Room has seen better days. Sheets and towels are worn and need replacing. Thankfully, we were only there for one night with early flight the next day. I've seen worse, but I probably would not stay here again unless I was stranded.

The Best Western Dulles Airport is not at Dulles Airport, but some miles away. At least they have a shuttle that runs on the half-hour, or when summoned. Many things at the hotel troubled us, some of which were beyond the hotel’s ability to correct. There was no cellular connectivity for my phone or my wife’s, and we have two different providers. The hotel has wireless Internet, a LAN and a telephone. None of them worked. The phone was ‘turned on’ after we called the front desk. We had been traveling for 24 hours and did not have the patients or energy to do more than complain about the problems with the Internet. Alas, noise outside our hotel window awakened us about every 10 minutes. This went on until well after midnight. This speaks of the low construction standards for this facility. To make matters worse, this was the worst bed in which I have slept in well over a decade. It was uncomfortable, creaked with every slight movement and provided inadequate support. We did not expect much of a breakfast, and were not surprised. There were many selections, but of a low-grade quality – although the coffee was good. The staff tried their best. They were friendly, but there were not enough of them to deal with the customer load. We stayed at this Best Western because we were between flights. I did not see a need to spend the extra $20-50 that a better hotel would have cost. Bad decision! That good night’s rest would have been worth every dollar that we saved. As an afterthought, why does a hotel advertise that we can save the environment if we use our towel an extra day and then serves us with Styrofoam plates and plastic cutlery? Does the soap and water hurt the environment more than all the plastic? Or, does it save the hotel costs in the long run?

This is a standard motel-style setup with external doors on two levels, convenient for Dulles airport. There's a free shuttle with helpful staff from the airport (from pickup point 2H, extreme right as you leave the airport), but you need to ring the hotel (703) 471 8300 to call it. Breakfast is basic with polystyrene plates and long-life muffins, etc. There is no restaurant at this Best Western site, but you can get a meal at the Irish pub in the nearby (150 yards) Holiday Inn.