The room rate was fairly good, and the amenities appeared excellent. The location was great as well. It seemed that this hotel had a lot going for it, so I was optimistic.
The reality was jarring, to say the least. The room I was in was rough, both in terms of cleanliness (the floor was filthy), and maintenance (things looked worn and heavily used). The only good news was that the bed had no bedbugs.
The motel advertises a "continental breakfast." Think some granola bars, some cereal, and packaged muffins.
When we were checking out, I left a laptop bag out for just seconds, and it disappeared. Guess what? No security cameras. When the sheriff's deputy arrived, he advised me that while the area was nice, the hotel's clientele were not necessarily nice, and it seemed like the sheriff's department was familiar with the hotel.
I would not stay in this motel again if you paid me. If you like a clean room, avoid this motel. If you want to avoid a motel where your stuff might get stolen, avoid this motel. In fact, just avoid this motel, period. Note that while the room price was great that I rate the value of the room and the hotel as poor. After all, if you are going to have your stuff stolen, whatever money you save is gone with the stuff you lose.
Choose a room in another motel or hotel, of which there are many in the nearby areas.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for not meeting your expectations. I would also like to personally apologize for your laptop being stolen from the parking lot. I can understand your frustration and disappointment. It is very discomforting for us to know that this incident took place. We have always worked hard to make our hotel safe and secure for our guest. We always have management and staff make rounds of the hotels throughout the day and night.
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I have also discussed your comments with the team, and we will be taking actions to improve. If you would like to discuss further, or if you have any questions, please contact me at firstname.lastname@example.org. We would love to have another chance to provide you with a better experience the next time you're in town.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.