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“Front Desk & Restaurant Staff were great!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Sterling - Dulles Airport

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DoubleTree by Hilton Hotel Sterling - Dulles Airport
3.5 of 5 Hotel   |   21611 Atlantic Boulevard, Sterling, VA 20166   |  
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Park, Stay & Go
Ranked #3 of 15 Hotels in Sterling
Certificate of Excellence 2014
Webster, United States
1 review
“Front Desk & Restaurant Staff were great!”
5 of 5 stars Reviewed yesterday NEW

Jose Cruz, Maria and Yeni were great! They were very helpful with special requests we had as we had a small meeting in a suite. Unfortunately, I don't remember the names of the Front Desk Staff...but they were very accommodating and helpful as well! Thank you for a great stay! We will recommend and return to your location!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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448 reviews from our community

Traveler rating
    286
    104
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    4
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99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great property and staff including Jose Cruz, Gloria, Janis, and Silvester.
Beds are comfortable, wonderful fitness center, a very long running path near by, and good food including real eggs for breakfast.

Stayed April 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Top Contributor
53 reviews 53 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perhaps the most visibly engaged, friendly staff I've seen at a hotel in a long time.

Desk, bar, chef, housekeeping, and maintenance, we interacted with them all, and each person was helpful and seemed concerned that we had a good stay.

The beds were very comfortable. The whole place was clean.

The only gripe runs through the entire hotel industry: the people who design the bathrooms obviously never use them, as there is no place to hang anything and the sink is so far away from the edge of the counter that you dribble water and foam on it while shaving. Ran into the same thing at two Disney hotels and a Radisson in Chicago, so maybe it's just me.

Anyway, very nice property.

Stayed April 2015, traveled with friends
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San Diego CA
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our room was very clean and spacious. We were pleased with the room amenities--everything seemed new and updated. Good bed with lots of pillows. We ate breakfast at the hotel and it was pretty good. It was a pleasant surprise that the bar and restaurant were open in the lobby and we were able to order cocktails and relax before going to bed. The front desk staff was very friendly and helpful--Dustin was really professional. Joe Cruz in the restaurant was great also. We were a little worried when we drove there (using GPS to guide us) because the area seemed so industrial. But then there was this nice hotel and it was very busy--so it's obvious lots of business travelers frequent the hotel.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

this was an average Doubletree but what made the stay particularly great was the extremely accommodating front desk and service staff. Particularly this smiley character by the name of Abdi. the restaurant was not particularly the greatest. the room was a decent size and not sure if this is just for Honors members but they did give me ample bottled water at no cost and the cookies did make me put on weight :)

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 days ago NEW

Staff was friendly and helpful. Sylvester in Hotel Restaurant staff was extremely nice! He was helpful with things to do and see in Washington DC. Very nice gentleman. Hotel room was very clean and when asked for additional bathroom supplies it was done immediately. Loved it! Would surely stay here again.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was nice overall, with great comfy beds except that the counter-top in the bathroom is too small to accommodate all the supplies of a couple without getting them wet. Also, there should be more hooks/ bars for hanging towels and clothes in the bathroom. We ended up moving the tiny side table in the ottoman area into the bathroom for placing clean clothes for changing.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sterling - Dulles Airport

Address: 21611 Atlantic Boulevard, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 15 Hotels in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sterling - Dulles Airport 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more   less 
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