My wife slipped in the shower and had to put a towel down inside the shower to prevent from falling. The next morning my wife explained the situation and there was no attention to detail. It made my wife feel like she was not important. They offered breakfast however we had to drive back to Virginia Beach. We ask if we can take it to go and he said no. I stay in your hotel chain a lot. You can look my wife (Charisse Keys) up or myself in your computer. I talked to the manager and she was nice about it but didn't offer us anything regarding how my wife was treated. This situation will make my rethink my next hotel stay. If you will like to contact us, you can call 757-573-1090 or 757-474-0579. Thanks
- Official Description (provided by the hotel):
- Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more less
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