Rooms are expensive, but nice. Very limited in places that allow quick food pick up. Only a MacDonalds within a 5 mile radius and 2 sit down restaurants. Returned from Sportsplex for 10 minutes to eat before having to go back to event taking place. Restaurant/bar was closed (was 10:30pm). Staff member would not let kids eat in restaurant area (which was empty) before returning to Sportsplex. Was rude and inappropriate. We only had 10min to eat before returning to Sportsplex and even offered to clean up before we left. Was told if the food was not from the hotel, we could not eat it there. Told the kids they could not open the MacDonald's bag. We felt very uncomfortable and disrespected. Will not return again. After talking to manager 3 days later by phone (who was very concerned and professional) was told there are strict laws about food in the dining room. Seems that could have been communicated to us in a more appropriate manner, avoiding the entire incident altogether.
- Official Description (provided by the hotel):
- Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more less
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