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“For Frequent Travelers” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Sterling - Dulles Airport

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DoubleTree by Hilton Hotel Sterling - Dulles Airport
3.5 of 5 Hotel   |   21611 Atlantic Boulevard, Sterling, VA 20166   |  
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Ranked #3 of 15 Hotels in Sterling
Certificate of Excellence
Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“For Frequent Travelers”
5 of 5 stars Reviewed June 26, 2013

After an ultra-long haul flight from Singapore, I have selected this hotel to get a good night's sleep before my next flight. The room was super clean, with a very comfy bed. Next morning, I enjoyed a delicious breakfast, and was ready to continue my travel. I noticed the hotel caters to pilots and flight attendants. I would recommend this hotel to business travelers transferring in DC. I posted some photos - overall, the stay was great!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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487 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Ireland
Level Contributor
78 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 24, 2013

This Hotel seems to be in the middle of a business park/location ideal if doing business in this area, quite a distance from The city centre, however it is a very comfortable property (especially after a long flight). The swimming pool small but nice and refreshing was a surprise as was the free Internet access and the very good room service. Good shuttle service to and from the airport. Excellent selection of hot and cold food on the breakfast buffet.

Stayed June 2013
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Los Angeles, California
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Dining was my favorite. I looked forward to breakfast and dinner there every day that I stayed. Complimentary airport shuttle was also nice, timely and helpful for my stay. The bed was very comfortable, it was quiet and clean. There were spots in the room such as scuff marks and mistakes that looked like was done during remodeling but no dirt, hair or trash. The check in and out process went well, the great cookies at check in we're an added bonus.

Stayed June 2013
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New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2013

Our party booked three rooms on executive floor for one night. The front desk staff were attentive and accommodating on check-in. Our rear room was quiet, clean and bright. AC worked well and wasn't noisy. The king bed was extremely comfortable and included a nice selection of pillows. Note that the executive lounge on Fl 6 does not provide breakfast or evening hors d'oeuvres from Fri pm-Sun am. We got a good deal booking on the DT website that included buffet breakfast for two for less than the $13 per person charge we'd otherwise have paid. We also had drinks on the outside patio and dinner inside the restaurant. Service was a bit slow but all our meals were tasty. The buffet breakfast included lots of fresh fruit, cereal, pastries, yogurts, eggs, sausage and french toast. Our friends got a late 2 PM checkout, which was great since their departing flight from Dulles wasn't until 6 PM. Overall, a very good experience and value, just as we hoped.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greensboro, North Carolina
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 17, 2013

This Doubletree is in an ideal location in southeast Loudoun County, very near to Washington-Dulles International Airport (IAD). The sixth floor is reserved for HH Diamond members. It has a nice business/breakfast/cocktail area right off the elevator so the folks on the sixth floor don't have to travel downstairs for much of anything once they check in. The breakfast is complimentary on this floor.

The rooms are standard DT: nicely furnished, decent beds, minifridge, etc. The restaurant downstairs is unusual in that the food is very good for a non-resort hotel. I've eaten several dinners there over the past twelve months and it has never disappointed. The staff go out of their way to accommodate your needs and are always helpful. The only negative is that there is much parking behind the hotel. Unfortunately, there is no entrance on the back so you have to lug your stuff all the way around to the front.

The location is close to Herndon, which has a full complement of independent restaurants, not the usual chains that are located right around the hotel.

An overall very nice DT that I will continue to frequent.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redondo Beach, United States
1 review
2 of 5 stars Reviewed June 17, 2013

The room I was in had no water pressure at all couldn't get the shampoo out of my hair so we reported it. They tried to fix it and the shower head exploded the room was full of steam to the point it set the fire alarm off. We had to go in and get our stuff out with no help from the staff. The ladies at the front desk were very helpful in getting us another room. If we had not gone back to our room and saw what was going on I think our ipads would have been ruined. They gave us no discount for the inconvenience, it was a very disappointing.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, June 21, 2013
Our sincere apologies, Rita N, for the issues you encountered during your recent stay with us. We obviously did not handle the maintenance issue properly and regret the inconvenience caused to you. I am thankful that the Front Office staff was helpful, though I am surprised that the appropriate recovery actions were not taken. Service recovery and additional training is in order. My sincere apologies once again.

Yours in Hospitality.

Anna Lyons, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
3 of 5 stars Reviewed June 16, 2013

No Complimentary meals when other Hilton hotels provide these amenities. The Internet cable was unplugged from wall and there was a strange hair on my coffee cup when filling it up with water to make coffee. Room was very quiet, and bed was very nice.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sterling - Dulles Airport

Address: 21611 Atlantic Boulevard, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 15 Hotels in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sterling - Dulles Airport 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more   less 
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