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“Excellent stay; I use them time and time again.” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Sterling - Dulles Airport

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DoubleTree by Hilton Hotel Sterling - Dulles Airport
3.5 of 5 Hotel   |   21611 Atlantic Boulevard, Sterling, VA 20166   |  
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Ranked #2 of 16 Hotels in Sterling
Certificate of Excellence
Atlanta, GA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent stay; I use them time and time again.”
4 of 5 stars Reviewed February 6, 2013

I stay here for business and personal. Friendly staff, great rooms and reasonable price. At times I have an issue when calling in and the person on the phone cannot quite 'get it', but overall a good experience every time.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mbbs828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, February 8, 2013
Thank you for your comments. We will work harder to "get it" on calls and to regain your loyalty. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

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Colorado Springs, Colorado, United States
1 review
5 of 5 stars Reviewed February 5, 2013

Bartender Bill (Basilis) is a pleasure! Front desk staff are friendly and efficient! I was guest of the day on my last visit and was honored with a cheese/crackers/fruit plate in my room. Shuttle to/from Dulles runs on the half hour which is so convenient.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank l0ritee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, February 8, 2013
Thank you for your omments regarding your most recent stay with us. I will pass along your comments to Bill, he is great to work with as well and thoroughly enjoys his job. We look forward to your next visit. Travel safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
120 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 27, 2013

Staying here while writing this review and this has got to be one of the nicest Doubletree properties at which I have stayed. The hotel is about 3 years old according to the front desk staff, but it looks and feels brand new. I checked in late for a one night stay, and the front desk person welcomed me and offered a later check out, which I gladly accepted. Being a gold member of the Hilton Honors program, my room is on the top floor and it is extremely quiet. The room itself is well appointed with a very comfortable bed, spacious area for relaxing, and a modern bathroom - all of which is extremely clean. The lobby, restaurant, pool, and fitness center are also very nice. On top of the amenities, the staff here is professional and accommodating which is something that is truly valuable. The property is located just minutes from the Dulles airport, shopping, and restaurants which the Doubletree offers a door to door shuttle to and from. I give very few "excellent" reviews because I think there is always room to improve. In my opinion, this Doubletree property has it figured out and is worthy of the high review provided.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Coach5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, January 29, 2013
Thank you for the compliments regarding your most recent stay with us. I am glad to see that you were pleased. The entire team here appreciates all comments guests make and we use this feedback as a guage for our delivery of service. We look forward to being at your service again when travel brings you back to our area.
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Falls Church, Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 17, 2013

My family stayed at the Doubletree in Sterling because I had won a free 2 night stay through a work raffle. We decided to stay over the weekend because I had to be in the area for school anyway so it became a family mini vacation even though we live only a few miles away. We spent a lot of time in the pool with my 2 year old son and most times we had the pool area to ourselves, which was nice. Personally, I was a little let down though when I found that the hot tub was not actually hot & I did notify the front desk about that on our departure. Otherwise the Doubletree was a nice facility and we would stay there again if we needed another mini vacation! In fact, I am still having cravings for those warm cookies!!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank groove_luvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, January 19, 2013
Thank you for your comments regarding your most recent stay with us. I am glad you enjoyed the amenities the property has to offer, I apologize for the cool to warm whirlpool spa. The hot tub spa heater has been fixed and is now perfectly heated and we are ready for the next mini vacation. Rest assured the cookies will always be warm and delicious.
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Khartoum
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 11, 2013

Interacted with lots of different front desk staff as I arrived late night and stayed over the weekend into the week -- and found all the front desk staff to be helpful and attentive. For example, alerting the driver that I was the sole passenger to the airport, helping with a refund when the soda machine ate my money. (Note: the hotel sells bottled water cheaper than the vending machine.) It is a bit off out of the way but feeling like an appreciated guest made up for it.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Loki_21202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, January 15, 2013
Thank you for the favorable review of your most recent stay at the Doubletree Dulles Airport. I will share your comments with the Front Desk staff and drivers. I hope that when travel brings you back to our area you will again allow us to be at your service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

Location was great, bed was very comfortable, tv was big and nice! I am a Hhonors Gold member and am bummed that the front desk clerk, upon checkout, was not empowered to swap my $10 breakfast voucher for a an equal-value tin of Doubletree cookies that I could take home to my three small children. Seemed easy enough, and while he had a opportunity to have a delighted customer, he fell just short. Hotel is very nice and clean though.

Stayed December 2012, traveled on business
Helpful?
Thank jfl6736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, December 31, 2012
Thank you for your comments and the nice review of our Hotel. I am dissapointed to hear that you were not given the tin of cookies. We take great pride in our Doubletree cookies and love to share them with our guests as a welcome gift. PLEASE contact my office at 703 230-2570 at any time so that I may speak with you in greater detail. Or to leave a message with your name and address. I look forward to your call.
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West Vancouver, British Columbia, Canada
Level Contributor
194 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed December 22, 2012

Booked this Asa Dulles area hotel but, late at night after driving for a half hour in our rental, we found it in a light industrial area. But it was next to Dulles Town Centre so my wife was delighted!

We were comped to the Concierge floor and had a great room. As a Gold member we got a hot breakfast in the Concierge lounge which was way superior to Hampton Inns.

We will not hesitate to return!

Room Tip: If you're in the Dulles area make this hotel your first choice!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank acgardiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review, December 24, 2012
Thank you for the quick review of your most recent stay with us. And Thank You for your Gold status with Hilton Honors as well. I am glad you enjoyed the club level breakfast and our location close to the Dulles Town Center mall. We look forward to being at your service when travel brings you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sterling - Dulles Airport

Address: 21611 Atlantic Boulevard, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Sterling
Price Range (Based on Average Rates):
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sterling - Dulles Airport 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more   less 
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