As a HH Gold Member, I stay at a lot of properties. This hotel is exceptional! Due to my status I got upgraded to the 6th Floor (Executive Level). This floor is private (one can only access the floor via key access). The concierge lounge was exceptional. Laura; the conceirge attendant in the evening was extremely pleasant and accomodating. The appetizers, drinks, etc. were delicious and abundant. The lounge offerred a full extended continental breakfast in the morning. Everything was hot and fresh and I noticed that they constantly refreshed the food, (scrambled eggs, oatmeal, sausage, breakfast potatoes) in order to ensure that every guest had an exceptional experience. My room was absolutely beautiful! This was seriously one of the nicest rooms I have stayed in, in a very long time! Not only was the room exceptionally clean, but the furnishings were all new. The bed was extremely comfortable. My room had 2 rooms and 2 pairs of slippers! The bathroom amenties included Crabtree and Eveyln soaps, shampoos, etc. This was not that smelly "grandma" perfume scent that Hilton properties used to offer. Rather, this was the "Citron", refreshing citrus / lemon scent that was pleasing and enjoyable to use. I ordered room service one night and the food and service was exceptional. The high speed internet access was wonderful! I don't have any complaints. The only complaint I have was I wished I was able to stay longer. This was such a beautiful propertly. Everyone was so nice and helpful. Beverly at the front desk is a gem! I will definitely stay here again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 1, 2012
Thank you very much for the kind words in your review. I am glad we were able to make your stay with us enjoyable. We look forward to being at your service again when your travel plans bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.