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“Fantastic place to stay with excellent customer service!” 5 of 5 stars
Review of Country Inn & Suites Washington-Dulles Int'l. Airport

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Country Inn & Suites Washington-Dulles Int'l. Airport
2.5 of 5 Hotel   |   45620 Falke Plaza, Sterling, VA 20166   |  
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Ranked #8 of 15 Hotels in Sterling
cleveland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Fantastic place to stay with excellent customer service!”
5 of 5 stars Reviewed July 30, 2014 via mobile

My family loved it here!!! Great price, room was excellent and the staff was wonderful!!!!! We felt very safe and the breakfast was very good as well. It is not too far from Washington dc. We will definitely be coming back and referring all our friends and family!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, August 1, 2014
Dear Valued Guest,

Thank you so much for taking the time to complete the survey. We appreciate it.

We are glad you enjoyed your stay with us and found Country Inns & Suites was to your liking.

We hope to see you soon.

Have a wonderful weekend.

Thanks,

Tina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    106
    63
    13
    9
    7
See reviews for
54
46
34
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
ashburn, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 29, 2014

Close to the Dulles airport, air and space museum and the mall. Staff is very friendly and service oriented. Great service specially by the new manager and very clean hotel with free wifi and free breakfast.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 30, 2014
Dear Valued Guest,

Thank you so much for taking the time ro complete the survey. We appreciate it. We are glad that you enjoyed your stay and found Country Inns & Suites to your liking. We hope to see you soon in furture.

Have a wonderful week.

Thanks,

Tina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlett, Illinois, United States
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 21, 2014

We booked this hotel because it was close to the airport and since we had late arriving and early departing flights, it was convenient. From the outside, it is pretty standard for this hotel chain. The lobby was standard as well. The room appeared standard, but on closer inspection there was hair in the bathroom corners and caught in the hair dryer. The breakfast area was so small and dirty that we opted to check out and get breakfast in route to our destination. Could do a better job with more attention to details.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 24, 2014
Dear Valued Guest:

Thank you so much for your feedback. I am saddened to learn that your experience with our guest room was not satisfactory.

Please accept my sincere apology for the issue that you experienced during your stay. We are truly sorry. Please forgive us.

Have a great week. Again, please forgive us.

Very Respectfully,

Tina
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

My stay was short but I enjoyed staying at country inn in sterling va. Staff is very friendly and helpful. Jennifer at the reception desk was very helpful with directions to the airport. Dora at the breakfast was very friendly. Hotel was very clean. Its close to the Dulles Airport and to tge Dulles Town Center. I loved the hotel and will stay in this hotel again when I get back in the area.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 17, 2014
Dear Valued Guest,

Thank you so much for your feedback. We appreciate it. I'm glad you enjoyed your stay at Country Inns & Suites. It is our pleasure to serve you.

Have a wonderful week.

Thanks,

Tina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falling Waters, West Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2014

We just recently spent a weekend here. Have stayed in several airport hotels. this one is particularly friendly and cozy. it is about 1/3 the size of most country inn properties. I like the contemporary décor of lobby and rooms which is different than most properties of that chain. It has a very international feel to it with the staff and guests all speaking so many different languages all the time. The breakfast is very good. Small room but cozy. Everyone has a place to sit. Rooms are very clean if not too spacious. Comfortable and gets the job done perfectly well. A great stopover on the way to or back from the airport.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 15, 2014
Dear Valued Guest,

Thank you so much for taking the time to complete the survey. We greatly appreciate your feedback. We are glad that Country Inns & Suites Dulles Airport was to your comfort level. It is our honor to serve you.

Please let us know if we can assit you with anything in future.

Have a wonderful week.

Thanks,

Tina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

We just spent two great nights at the CI & S in Sterling VA. The hotel was really nice - spotless room, great breakfast, and the staff was very friendly and accommodating. We were able to use the free hotel shuttle to Dulles Airport, board a Metro Bus there, and enjoy a hassle-free ride into downtown DC. Being seniors, the Metro fare was only $3.50 pp each way. We spent a day doing wine tasting in the Northern VA area, which was only a short drive from this hotel. Definitely a great location and we would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 8, 2014
Dear Valued Guest:

Thank you so much for taking the time to provide feedback. We appreciate it. I'm glad you enjoyed your stay.

You are very important to us. Our goal is to make the Country Inns & Suites Dulles Airport your "home away from home" whenever you are in the area.

Kindly let me know if I can assist with anything before or during your next visit to the area.

Have a lovely week!

Very Respectfully,

Tina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moss Beach
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2014

This airport is very close to Dulles, and very convenient for making connections in and out of the airport. The premises is very clean, though our room was a bit stuffy when we walked in. The common areas are clean and modern, and the staff is very helpful. They have a shuttle to the airport, and from there, you can catch a shuttle to either the new Air & Space Museum, or the mall. Locally, though, there is nothing really around this hotel, so you will have to either take the shuttle, or rely on food delivery services, or the gas station and Burger King across the street, unless you have a car. While this limits what you can do nearby, it does make for a very quiet and relaxing area. We would definitely consider staying here next time we have a flight out of Dulles. It beats battling traffic from DC, or paying dearly for taxis or shuttles.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Country Inn & Suites Washington-Dulles Int'l. Airport, responded to this review, July 3, 2014
Dear Valued Guest,

Thank you so much for taking the time to complete the survey. I'm glad you enjoyed your stay at Country Inns & Suites, Washington Dulles Airport. We hope to see you soon.

Have a wonderful week.

Tina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Washington-Dulles Int'l. Airport

Address: 45620 Falke Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Washington-Dulles Int'l. Airport 2.5*
Number of rooms: 59
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Also Known As:
Country Inn & Suites Washington-Dulles Int`l. Airport Hotel Sterling
Country Inn And Suites Washington-Dulles Int`l. Airport
Country Inn Sterling
Sterling Country Inn

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