I mention the cost because I was in need of something very reasonable. This is not the Hilton, but we can't all afford Hilton prices, and frankly, I don't need all the glitter.
Extended Stay America is a modest hotel, but the rooms are nice, very large and absolutely spotless.
I've stayed here on several occasions, and clean is my main priority, and I've never been disappointed.
I've seen some complaints in the reviews regarding the staff, and I realize that some people will never be satisfied, no matter what you do to be accommodating. I've had few issues, but housekeeping resolved each one immediately, thoroughly and with a smile.
The management staff is incredible,,, courteous, professional, truly friendly (no forced smiles),
and anxious to help in any way to make your stay more enjoyable.
Lastly, Bruk, the hotel manager, is just an amazing guy and sincerely strives to make his hotel the best, and his clients happy. I checked in on a Sunday afternoon (check-in time is 3:00)
The Redskins were playing at 1:00. He managed to get me in for kick-off.
They lost,,,, Ugh!!
I haven't had a room that wasn't quiet and nice
I don't know about the fitness center...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The staff and I read your review, and would like to thank you for writing such rewarding things about the associates and the hotel. I am pleased to read that our staff provided you with exceptional service and that you found your suite to be clean and comfortable.
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Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.