Lets just start off with the fact that I spent no more then 5 minutes in my room before I checked out. I have never stayed in an extended stay type hotel before, but I have been inside many of them since I am a 911 responder. My first clue should of been when I stepped out of the elevator to see old and beat up carpet, followed by a stench of cigarette smoke. I am not a smoker so the smell really bothers me. When I opened the door to the room, it looked as if the last person had just left. ALL of the drawers and cabinets were wide open and the room had a horrible smell. The bed linen had holes in it. I just felt dirty being inside the room. My luggage didn't even leave the luggage cart. I quickly pulled out my phone and called a Hyatt House and left the property. After reading some reviews and seeing the "professional photos" before I booked I felt okay booking, but let me tell you, do not be fooled. Not at all what I expected.
Now not wall was bad. The lady at the front desk was very polite and friendly at check-in, and when I came back down to leave, she was very understanding and offered to put me in a different room, but as they say, "first impressions are everything." The other quick positives I can say are the free parking and free wifi. Aside from that, I don't know.
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- Also Known As:
- Extended Stay Sterling
- Sterling Extended Stay