Im standing in line to get some towels. I am waiting behind 2 flight attendants that are checking in. There was some problems with their reservation and started freaking out at the front desk lady(Sonya). After handling this 5 more people come in with the same issue. I politely waited for all of them to wine and bit(h at (Sonya) about how its all her fault. Finally, its my turn. I walk up to the counter, I ask for some towels and was greeted with a BIG smile and fresh white linen.
Just want to say Thanks Sonya. Keep up the good work.
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