My husband and I have been staying here for a while. The staff here is wonderful. One of the staff members, Yazan, has been very helpful with any requests we have.my husband has had a heart attack while we have been here, the housekeeping staff has done a terrific job with are room. All the staff members are very helpful, respectful, and are a pleasure to do business with. I would recommand this hotel to anyone. To ALL the staff I thank you for everything!!
Just let this staff know what you need and they will help in any way they can!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 21, 2013
Dear Ms. Mary:
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It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Washington, D.C. - Sterling. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.