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Extended Stay America - Washington, D.C. - Sterling: Traveler Reviews

2.5 of 5
46001 Waterview Plaza, Sterling, VA 20166
Hotel amenities
Extended Stay America - Washington, D.C. - Sterling
Ranked #7 of 15 hotels in Sterling
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36 reviews from our community

    Trip type
Traveler rating
    20
    9
    1
    5
    1
Date Rating
1 review
“Our Stay At The Extend A Stay”
5 of 5 stars Reviewed August 23, 2012 via mobile

We found that this hotel was excellent in customer service and always provided anything that we asked for or needed. The management treated us like we were part of there family during our almost three month stay at this hotel, we recommend that all the personnel at this hotel should know that they are doing a wonderful job!!!!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Extendastay about Extended Stay America - Washington, D.C. - Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review
September 19, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Satisfied”
5 of 5 stars Reviewed August 7, 2012 via mobile

I would like to recognize Al. We have dealt with him on numerous occasions and he has been extremely helpful with everything. I will def continue to stay at this hotel. I think what might make it a little bit better is if there was a snack room where snacks and cold beverages are sold.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dlazeri about Extended Stay America - Washington, D.C. - Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review
August 14, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We are totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment.

It would be our pleasure to have you stay with us again in the future or at any of our other brand locations. Once again, thank you for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chula Vista, CA
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Just one night!”
4 of 5 stars Reviewed April 27, 2012 via mobile

This was a quick stop for the night waiting near the Dulles Airport. That's the number one reason for staying here but it was actually pretty nice with a kitchen, and close to shopping and food. I enjoyed it, no flat screen tv but it was ok.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AnnieGodinez about Extended Stay America - Washington, D.C. - Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review
May 4, 2012
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Washington, D.C. - Sterling...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
“Home away from Home”
5 of 5 stars Reviewed April 2, 2012

Great experience be their and I felt like staying in Home even away from Home. Nice hotel with polite and simile people. Neatly cleaned rooms.

Room Tip: Higher floors have less A/C unit noise.
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Malaikani R about Extended Stay America - Washington, D.C. - Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review
April 11, 2012
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Washington, D.C. - Sterling. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
“Extended StayAmerica, Sterling, VA”
5 of 5 stars Reviewed March 15, 2012

I really enjoyed my stay here. I only stayed one night and it seems that this place caters for a longer stays but never the less my stay was very enjoyable. The room was clean, the bed was comfortable, and the front desk staff was really nice. They even called to see if I am satisfied with my room which does not happen often. I paid $100 and I though it was really reasonable for what I received.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Glen P about Extended Stay America - Washington, D.C. - Sterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Extended Stay America - Washington, D.C. - Sterling

Also Known As:
Extended Stay Sterling
Sterling Extended Stay
Address: 46001 Waterview Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#6 Business Hotels in Sterling
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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