This was the second time we've stayed at this extended stay hotel during relocations in the last decade. Both times, the customer service has been great. The hotel is basic; your average room with simple furnishings. All rooms have a small kitchen. They are also able to accommodate pets, which is very convenient. We opted for a two-bedroom corner unit with one bath and a kitchen. At a $109/night for a 30 day or more stay, you can't beat it.
Our experience: everyone at the front desk was extremely friendly and very accommodating (thank you Jesse, Erika, and Joseph for your hospitality). They have fresh-baked cookies and lemonade in the afternoons and throughout the evening, which my kids looked forward to every day after school. If they arrived and the cookies weren't ready yet, one of the front desk clerks would call our room to tell the kids to come down and get their cookies when they were ready. Breakfast in the morning is a grab and go, and we were satisfied with the selections (granola and cereal bars, cereal and milk, bagels, muffins, fruit, coffee and juice). The pool was open for part of our stay, and we used it a few times. The gym needs some work, but since we were relocating to the area, we joined Gold's Gym in the shopping center right behind the hotel and used that gym instead. The hotel keeps some sodas and basic food items available for purchase, but again, there is a shopping center within walking distance with a Giant and plenty of restaurants in the area.
My only complaint, the hotel is noisy (including us being noisy). You can hear your neighbors' TVs, noise from the parking lot, etc. However, most people are considerate of one another since many are traveling business men and families moving to the area. If I had to stay long-term somewhere in this area again, I would definitely stay here...you can't beat the price or the friendliness of the staff.
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