We were booked here for two weeks, in order to deal with a death in the family. First, we were directed to another Towne Place Suites in the area, which is apparently common, since this one doesn't seem to be on any GPS map system. The place is looking a little down at the heels, with crackling paint and rust and a non-functional small pool. Our stay was deeply affected by the lack of reliable internet for the first 12 days, despite a desk sign raving about their lightning fast internet.
The room was quite small. The kitchen was undersupplied--no sharp knife, no frying pan, etc. The stove was only partly functional, and the temps were rubbed off the oven dial. Maid service was erratic, coming anywhere from 0830 to 1645, and often neglecting such things as sweeping and resupplying soaps. The laundry room was suitable, except for the out of order soap vending machine. Breakfasts were minimal. When our toilet clogged, I was given a plunger, instead of service.
The only positive was the attitude of the staff. They were friendly and apologetic, as if the place was in the early phases of renovation. I hope that's true. As it stands, this place is an insult to the Marriott name.
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