the clerk at the front desk was rude, told me I didn't have the Marriott points I needed when I did. Next she gave me a room that smelled like smoke and told me that others have to check in before they cld give me another room. The replacement room was dirty and the housekeeper didn't come the next day. When I called about it, I was old that she was leaving at 5pm (it was 4:45) and the desk clerk asked ME to come down to the front desk and get my own towels. I checked out soon after and moved to Townplace in Chantilly.
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