I've read some of the bad reviews on here and I'm a little surprised that their stay was not satisfactory. I travel to the DC area one time a year for two weeks in April for business. I stayed at this location last year and, because of the peace and quiet and distance to restaurants, decided to return. Last years stay was ok, but this year was much better! I was informed that the management had changed recently and I could certainly tell.
For one, there had been renovations to the rooms, which were nice. I agree with some of the complaints about about the hotel being outdated. The rooms just look, well...old! But they had redone the bathrooms and (as the staff told me...who knows) are going to continue with renovations until the entire hotel is done. Also, the place was very clean. I had housekeeping service every day except one when I had a "do not disturb" sign on the door. I usually leave housekeeping a gratuity wherever I travel, and was very happy to leave one on my most recent stay. My biggest complaint is how outdated the rooms are, but if they continue with the renovations, will have a very clean AND updated hotel. Actually, my only other complaint is that they do not have shuttle service. How could a hotel near the airport not have shuttle service?!
The staff was amazing. I have to say, they were very attentive and happy to help. Any downside to the hotel can be overlooked by how helpful and gracious the staff is. There is a front desk assistant there named Bradley that was probably one of the best "hotel people" I've ever dealt with. They are lucky to have him.
Of course no place is perfect, but with a few more updates and shuttle service, this place would be top notch. I had no problem with keys, housekeeping, or any other complaint I see for this hotel. Hopefully, I didn't just have a lucky stay; I will be back next year.
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