I've read some of the bad reviews on here and I'm a little surprised that their stay was not satisfactory. I travel to the DC area one time a year for two weeks in April for business. I stayed at this location last year and, because of the peace and quiet and distance to restaurants, decided to return. Last years stay was ok, but this year was much better! I was informed that the management had changed recently and I could certainly tell.
For one, there had been renovations to the rooms, which were nice. I agree with some of the complaints about about the hotel being outdated. The rooms just look, well...old! But they had redone the bathrooms and (as the staff told me...who knows) are going to continue with renovations until the entire hotel is done. Also, the place was very clean. I had housekeeping service every day except one when I had a "do not disturb" sign on the door. I usually leave housekeeping a gratuity wherever I travel, and was very happy to leave one on my most recent stay. My biggest complaint is how outdated the rooms are, but if they continue with the renovations, will have a very clean AND updated hotel. Actually, my only other complaint is that they do not have shuttle service. How could a hotel near the airport not have shuttle service?!
The staff was amazing. I have to say, they were very attentive and happy to help. Any downside to the hotel can be overlooked by how helpful and gracious the staff is. There is a front desk assistant there named Bradley that was probably one of the best "hotel people" I've ever dealt with. They are lucky to have him.
Of course no place is perfect, but with a few more updates and shuttle service, this place would be top notch. I had no problem with keys, housekeeping, or any other complaint I see for this hotel. Hopefully, I didn't just have a lucky stay; I will be back next year.
- Official Description (provided by the hotel):
- Feel at home while staying at our newly remodeled pet-friendly Hawthorn Suites by Wyndham Sterling Dulles hotel. Located in the heart of the Cascades / Dulles area, our suites are perfect for both business travelers and families seeking extended accommodations. Our hotel is a short drive from Washington Dulles International Airport, and close to businesses like Raytheon and Harris Corporation, as well as the Potomac Falls Commerce Center, Loudoun Tech Center and Northern Virginia Community College. Each of our efficiency, one- and two-bedroom suites is equipped with an ergonomic work area, comfortable seating, and fully equipped kitchen for ultimate comfort and convenience. Each morning, delight in our ample free hot and cold breakfast buffet, and when the mood strikes, enjoy our outdoor dining area, ideal for barbecues and informal gatherings. Other must-have amenities at our Sterling hotel include laundry facilities, business center, fitness center, free Wi-Fi Internet access and free large-vehicle parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Wyndham, Hotels.com, Orbitz, BookIt.com, Priceline and Cheap Tickets so you can book your Hawthorn Suites by Wyndham Sterling Dulles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.