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“Good accommodations and nice staff” 4 of 5 stars
Review of TownePlace Suites Washington Dulles Airport

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TownePlace Suites Washington Dulles Airport
2.5 of 5 Hotel   |   22744 Holiday Park Drive, Sterling, VA 20166   |  
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Ranked #10 of 15 Hotels in Sterling
Certificate of Excellence
GreenLeadersGold level
Chesterfield, Missouri
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
“Good accommodations and nice staff”
4 of 5 stars Reviewed September 2, 2013 via mobile

The Towneplace Suites in Sterling has been my choice of hotel in the area for three trips during this year. The most recent was in August 2013. The staff is always welcoming and the atmosphere is good. I have only stayed in the main building and the appliances are modern, and the furnishings good. The work area is spacious and the Internet was reliable, if a bit slow. All told, it's a good property. My one critique, and I think this is of Towneplace in general, is that there is NO variety between days offered for breakfast. If you happen to be staying for a full week, you will get tired of seeing the exact same things every morning; a bit of variety and options would really spice up the stay. Otherwise, it's a nice hotel, quiet surroundings and good staff.

Stayed August 2013, traveled on business
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77 reviews from our community

Traveler rating
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    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2013

this hotel was great nice overall great customer service and very clean would definitely recommend and will stay here again an again thanks for all especially the property managers super nice i am also a fan of towneplace. ps and i stay in lots of hotels .

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, California
Top Contributor
102 reviews 102 reviews
59 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed August 5, 2013

This is my 2nd experience staying at a TownePlace property and I am turning into a fan due to the consistent service, friendliness and fast service. The welcoming attitude of the staff made me feel like I am visitng a friend's house.I stayed for one night while in transit for an early flight. I chose this property due to the proximity to the airport. Airport shuttle is available but did not use it since we have a rental car.
The hotel is next to the Hampton Suites. There is a gas station/food mart a block away and a Safeway Store, McDonalds and other restaurants less than a mile from the hotel. The best part of my experience is the caring, warm and friendliness of the front desk associate Brenda. She set the tone of our visit. Check-in was a breeze and she informed me of free breakfast offer. I informed her that I am checking out really early and will not be able to have breakfast. She offered if she can make fresh coffee at least or schedule the airport shuttle. She is one sweet lady! During check out, she remembered my name and genuinely wished me a safe trip.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
130 reviews 130 reviews
79 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 4, 2013

The sleeping room was as I always have come to expect with Marriott, ready, clean and operational. Regardless of the specific brand, this is why I make Marriott my default lodging choice. The issue with the door lock on the exercise room appeared to be of a level that the weekend staff was not qualified to deal with and that's fine. It's electronic, therefore more likely to break than something with a key like the old days. And so it goes. Otherwise a fine stay.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceDulles, General Manager at TownePlace Suites Washington Dulles Airport, responded to this review, September 16, 2013
I am sorry to hear of the difficulties you had with the exercise door; the weekend Engineer inspected the door lock and tuned it up to make sure no one else will experience a problem. We are happy the sleeping room and the hotel was up to the standards you expect from Marriott and we hope we have the pleasure of serving you again.

Safe travels!

Dave Moran
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

This hotel is a excellent safe place where you can go and get lost for days, the room was fully stocked with everything you need if you didn't want to leave your room, (stove, microwave, refrigerator, dishes, silverware, coffee and coffee maker, etc.,. The room was clean. The TV can be moved so you watch it from any angle in the room. The bed was so comfortable. The staff was nice and (Laura) even offer to cook me and my husband cookies after finding out we was there to celebrate our 19th wedding anniversary. Also, the breakfast was cook and have brand items. The lobby has a small area where you can purchase (snacks and other items). Would definitely stay here again!

Room Tip: can't go wrong with any room you choose
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
77 reviews 77 reviews
49 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 21, 2013

Clean & quite little hotel but unlike the one I liked at Falls Church, it has no in-room entertainment at all & the area is way too out of the way. The TV Channels are not set for a long or extended stay as they were the most boring ones, No super market or anything else within walking distance so, TV is essential if you stay on week-ends. Ms. Laura went out of her way to make things up to me, Ms. Alexia in the after noon were patient & ptofessional enough to get me a car when I missed the shuttle. Great front desk staff & an excellent new engineer. They are very apologetic but no compensation like that TownPlace suites in Falls Church who offered 3000 points when something minor went wrong. I guess it's the management who either encourage or discourage that. I won't stay here again & I wont recommend it to others due to the location & the TV channels.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 17, 2013

The hotel offers smallish rooms, however they have everything you need. Full kitchen, albeit randomly equipped. If you are on a business trip, it is nice to make your own coffee, or heat up something from the doggie bag. Or even cook if you are up to the task. The rooms could use some TLC but are clean, the WiFi works great, parking is plentiful and the staff is among the friendliest. Location is a bit out of the way, but you can walk to a nice Irish Pub in the Holiday Inn (>5 mins). I come to the Dulles area often, will most likely have 75+ nights a year in the area and this is where I stay.

Room Tip: Ask for one away from the highway, you can open your windows for fresh air
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Green Features: This is Virginia, not the most up to date on recycling, thought hotel tries. Would be great if they adopted the use of room key to activate the lights etc...
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Washington Dulles Airport

Address: 22744 Holiday Park Drive, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Sterling
#8 Business Hotel in Sterling
#8 Romantic Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Washington Dulles Airport 2.5*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the TownePlace Suites by Marriott Dulles Airport! Located within 4 miles of the Washington Dulles International Airport, the TownePlace Suites Dulles Airport offers a convenient commute for out of town guests. Our all-suite extended stay hotel offers all of the amenities to make you feel at home including, spacious living areas, flexible floor plans, free parking, complimentary Wifi, full kitchens with utensils and dishware, Free hot breakfast, and much more. TownePlace Suites Dulles Airport also offers complimentary shuttle service to the Dulles International Airport and to other local attractions. Ask front desk for shuttle details. Whether you are staying for business or pleasure our Dulles Airport hotel will be sure to meet your travel needs. ... more   less 
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Also Known As:
Towneplace Suites Washington Dulles Airport Hotel Sterling
Towneplace Suites Sterling

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