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“GREAT WARM PLACE” 5 of 5 stars
Review of TownePlace Suites Washington Dulles Airport

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TownePlace Suites Washington Dulles Airport
2.5 of 5 Hotel   |   22744 Holiday Park Drive, Sterling, VA 20166   |  
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Ranked #10 of 15 Hotels in Sterling
Certificate of Excellence
GreenLeadersGold level
Miami, Florida
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“GREAT WARM PLACE”
5 of 5 stars Reviewed August 18, 2013

this hotel was great nice overall great customer service and very clean would definitely recommend and will stay here again an again thanks for all especially the property managers super nice i am also a fan of towneplace. ps and i stay in lots of hotels .

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
    44
    17
    9
    4
    4
See reviews for
14
11
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Lakewood, California
Level Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed August 5, 2013

This is my 2nd experience staying at a TownePlace property and I am turning into a fan due to the consistent service, friendliness and fast service. The welcoming attitude of the staff made me feel like I am visitng a friend's house.I stayed for one night while in transit for an early flight. I chose this property due to the proximity to the airport. Airport shuttle is available but did not use it since we have a rental car.
The hotel is next to the Hampton Suites. There is a gas station/food mart a block away and a Safeway Store, McDonalds and other restaurants less than a mile from the hotel. The best part of my experience is the caring, warm and friendliness of the front desk associate Brenda. She set the tone of our visit. Check-in was a breeze and she informed me of free breakfast offer. I informed her that I am checking out really early and will not be able to have breakfast. She offered if she can make fresh coffee at least or schedule the airport shuttle. She is one sweet lady! During check out, she remembered my name and genuinely wished me a safe trip.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
130 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed August 4, 2013

The sleeping room was as I always have come to expect with Marriott, ready, clean and operational. Regardless of the specific brand, this is why I make Marriott my default lodging choice. The issue with the door lock on the exercise room appeared to be of a level that the weekend staff was not qualified to deal with and that's fine. It's electronic, therefore more likely to break than something with a key like the old days. And so it goes. Otherwise a fine stay.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceDulles, General Manager at TownePlace Suites Washington Dulles Airport, responded to this review, September 16, 2013
I am sorry to hear of the difficulties you had with the exercise door; the weekend Engineer inspected the door lock and tuned it up to make sure no one else will experience a problem. We are happy the sleeping room and the hotel was up to the standards you expect from Marriott and we hope we have the pleasure of serving you again.

Safe travels!

Dave Moran
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

This hotel is a excellent safe place where you can go and get lost for days, the room was fully stocked with everything you need if you didn't want to leave your room, (stove, microwave, refrigerator, dishes, silverware, coffee and coffee maker, etc.,. The room was clean. The TV can be moved so you watch it from any angle in the room. The bed was so comfortable. The staff was nice and (Laura) even offer to cook me and my husband cookies after finding out we was there to celebrate our 19th wedding anniversary. Also, the breakfast was cook and have brand items. The lobby has a small area where you can purchase (snacks and other items). Would definitely stay here again!

Room Tip: can't go wrong with any room you choose
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 21, 2013

Clean & quite little hotel but unlike the one I liked at Falls Church, it has no in-room entertainment at all & the area is way too out of the way. The TV Channels are not set for a long or extended stay as they were the most boring ones, No super market or anything else within walking distance so, TV is essential if you stay on week-ends. Ms. Laura went out of her way to make things up to me, Ms. Alexia in the after noon were patient & ptofessional enough to get me a car when I missed the shuttle. Great front desk staff & an excellent new engineer. They are very apologetic but no compensation like that TownPlace suites in Falls Church who offered 3000 points when something minor went wrong. I guess it's the management who either encourage or discourage that. I won't stay here again & I wont recommend it to others due to the location & the TV channels.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 17, 2013

The hotel offers smallish rooms, however they have everything you need. Full kitchen, albeit randomly equipped. If you are on a business trip, it is nice to make your own coffee, or heat up something from the doggie bag. Or even cook if you are up to the task. The rooms could use some TLC but are clean, the WiFi works great, parking is plentiful and the staff is among the friendliest. Location is a bit out of the way, but you can walk to a nice Irish Pub in the Holiday Inn (>5 mins). I come to the Dulles area often, will most likely have 75+ nights a year in the area and this is where I stay.

Room Tip: Ask for one away from the highway, you can open your windows for fresh air
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Green Features: This is Virginia, not the most up to date on recycling, thought hotel tries. Would be great if they adopted the use of room key to activate the lights etc...
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin PA
1 review
5 of 5 stars Reviewed July 5, 2013

We stayed here for 31 days becayse we sold our house and had to finish out the school year. It was safe, clean, quiet, and very nice. I enjoyed speaking with the women and men at the front desk, and they were extremely helpful in sharing local information. The breakfast was always ready early, which made it nice for me as I had to get to school on time.

Room Tip: Because I was alone some of the time, they were kind enough to give me a third floor room in the cen...
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Green Features: Recycling bins and less laundry were two of the standouts.
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about TownePlace Suites Washington Dulles Airport

Address: 22744 Holiday Park Drive, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Sterling
#8 Business Hotel in Sterling
#8 Romantic Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Washington Dulles Airport 2.5*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the TownePlace Suites by Marriott Dulles Airport! Located within 4 miles of the Washington Dulles International Airport, the TownePlace Suites Dulles Airport offers a convenient commute for out of town guests. Our all-suite extended stay hotel offers all of the amenities to make you feel at home including, spacious living areas, flexible floor plans, free parking, complimentary Wifi, full kitchens with utensils and dishware, Free hot breakfast, and much more. TownePlace Suites Dulles Airport also offers complimentary shuttle service to the Dulles International Airport and to other local attractions. Ask front desk for shuttle details. Whether you are staying for business or pleasure our Dulles Airport hotel will be sure to meet your travel needs. ... more   less 
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Also Known As:
Towneplace Suites Washington Dulles Airport Hotel Sterling
Towneplace Suites Sterling

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