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“Fantastic place to stay in N. Virginia!” 5 of 5 stars
Review of TownePlace Suites Washington Dulles Airport

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TownePlace Suites Washington Dulles Airport
2.5 of 5 Hotel   |   22744 Holiday Park Drive, Sterling, VA 20166   |  
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Ranked #10 of 15 Hotels in Sterling
GreenLeadersGold level
Industry, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Fantastic place to stay in N. Virginia!”
5 of 5 stars Reviewed January 23, 2012 via mobile

The suites are nice. Fridge, stove, microwave all included. Plenty of room to stretch out and relax while traveling! The bed is very comfy and provides a good night's sleep. Very close to the Dulles Town Center mall and great restaurants as well. Easy on and off the freeway and close to many attractions. Overall, a great place!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, January 25, 2012
Hello hooliganrugger,

Thank you very much for taking the time to write a review of your stay at our hotel. We always love hearing from our guests.

It is great to hear that you enjoyed your room and all of the extras and amenities we offer our guests to take advantage of. We are also happy to hear that you were able to take advantage of our location and get out to the different shops and restaurants. We do also offer a complimentary scheduled shuttle for our guests without a car to get to all of these places as well.

We are looking forward to having another opportunity to serve you again the next time you are in the area.

Sincerely,
The TownePlace Suites Dulles Airport Team
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69 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Virginia
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 19, 2011

We stayed just one night before the flight but were very pleased with the service. The reception desk people are very friendly and helpful. we were able to leave a car for free for two weeks. We used the hotel shuttle from the airport to the hotel to get our car. we just called the hotel and they sent a shuttle bus right away. we are very satisfied. Thank you to people who works at Towneplace at Dulles.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, October 21, 2011
Dear romusik,

We appreciate you taking the time to write a review of your stay with us.

It is great to hear that you enjoyed your time with us and that we were able to get you to and from the airport hassle free! Our park and fly package is a great option for anyone flying through Dulles airport and we are glad to hear you were able to benefit from it.

I will make sure to pass your compliments along to the entire team and on behalf of everyone here we are looking forward to the next chance we will have to serve you.

Sincerely,
The TownePlace Suites Dulles Airport Team
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Punta Gorda, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2011

My husband and I stayed at this TownePlace Suites property from the end of January 2011 until the middle of March 2011. We were there to take care of some of our grandchildren. We had a 2 bedroom suite and it was very comfortable. The beds were very comfy and the living and eating and kitchen area was very convenient. The staff was very accommodating and very friendly. Anything we wanted they did their best to get for us. Having internet access in the room was great too because my husband needed to work while we were staying there. The property is close to grocery stores and Target and the mall which was very convenient. We would definitely stay here again if the opportunity presents itself.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, September 20, 2011
Dear Nancy H,

Thank you very much for taking the time to write a review of your stay at our hotel. We love hearing from our guests.

It is great to hear that you felt so well taken care of while you were here visiting your grandchildren. Our hotel is specifically designed for travelers staying for extended periods of time and it is great to hear you were able to take advantage of that. We are also glad to hear that our team was able to take care of all your needs as best as we could to help make your stay easier.

We are looking forward to being able to serve you again when you are visiting the Northern Virginia area again!

Sincerely,
The TownePlace Suites Dulles Airport
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NOVA
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 12, 2011

I stayed at this Marriott TownePlace Suites from February 2011 to July 2011 as part of a relocation. After carefully researching all options, I ultimately chose the Towneplace over Candlewood Suites and Extended Stay America and I am glad I did! For a couple of extra bucks a day you get what you pay for over the other budget minded extended stay chains in the area. A friendly staff available 24 hours a day (not the case at the aforementioned properties), a pool in the summer, and a great breakfast every morning.
I did not plan on staying as long as I did but I am glad I chose this hotel. When it came time to move out, a family emergency arose and I needed to vacate a day early. No problem, they did not charge me, and they even sent me at no charge some items I forgot in the room due to a very rushed and frantic departure.
Some comments here say the hotel is a bit run down. It was built in the 1990's, some rooms have been refurbished, others are original but the entire property is clean. You won't regret staying here for an extended time period. No, it is not the Residence Inn or the Homewood Suites but they are in a higher hotel class and you get what you pay for. You can't expect a Lexus from a Toyota...same here. You get what you need...breakfast, friendly 24 hour staff, free parking, free shuttle to and from Dulles IAD, a pool in the summer, a kitchenette with dishwasher, small gym, and free high speed wireless internet.

  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, September 13, 2011
Hi telleroftruth,

We appreciate very much that you took the time to write such a thoughtful and detailed review about your time staying with us this year. We take pride in providing the best experience possible for our guests and always doing whatever we can to make them feel at home.

Having said that we area extremely pleased to hear that you enjoyed your stay as much as you did. Long trips provide unique stresses for our guests and we do what we can to provide special amenities to provide for those needs like a full kitchen in every room. We also know that ultimately for a stay of that length it really is the team that makes the difference and our team takes providing the highest level of service possible to heart and truly makes our guests a part of "the family."

We hope that you will be in the area again soon so we will have another opportunity to serve you again.

Sincerely,
The TownePlace Suites by Marriott Dulles Airport Team
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2011 via mobile

My sisters, kids and I stayed here while we were visiting our sister, who is suffering from a terminal illness. The staff was so caring and compassionate and checked on us frequently. Once we were home, I had to call the hotel because I thought we may have left an expensive item behind. The manager of the hotel actually remembered us and asked about my sister. You don't get that kind of service everyday! So kind!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, August 15, 2011
Dear Ccbjlb,

Thank you very much for taking the time to write a review of your stay at our hotel.

We treat all of our guests like family and do everything we can to take care of their needs. We are glad that we were able to provide you with great service during your stay.

Sincerely,
The TownePlace Suites Dulles Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 3, 2011

My husband and I stayed at TownePlace Suites the night before we flew out of Dulles for a vacation.

The room was nice- separate bedroom area, living room area, and kitchen. We only stayed one night, but I would think this would be a good option for an extended stay. It wasn't as nice as some upscale hotels, but it met our needs perfectly.

The free breakfast in the morning was very nice.

There was an outdoor pool, but we did not use it.

My only complaint is the shuttle service. We reserved a shuttle to Dulles the night before. That morning, the shuttle was not there. We asked several times. They ended up calling a taxi to take us instead of the shuttle. It was over 30 minutes late.

When we returned home, we did not have to wait at all and the trip back to the hotel was quick and easy.

The parking for the extended parking was well lit and our car was fine being left there for a week. And parking was included!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, August 4, 2011
Dear uvahoo02,

Thank you very much for taking the time to write a review of your stay with us. We take all of our guests comments and feedback very seriously to always improve our service.

We are happy to hear that for the most part you really enjoyed your stay. We area glad that you were able to relax and unwind in your suites. Our rooms are designed for extended stay travelers in mind but we welcome anyone to stay with us.

We are very sorry for the inconvenience that the shuttle caused by being late to pick you up from the hotel. We are investigating why this happened so we can correct the issue immediately. We are glad to hear that you were able to get back using the shuttle without an issue and that you were able to take advantage of our park and fly package.

We hope to see you again soon the next time you are in the Dulles area.

Sincerely,
The TownePlace Suites Dulles Airport Team
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Leesburg, VA
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 27, 2011

The staff is incredibly friendly, the service is great and the details are well attended. No, it's not the Ritz Carlton, but it's clean, well maintained and small requests are handled like command performances.
Great for extended stay business or a family basecamp. Local conveniences are a bit of a hike, but only if you're limited to walking. Shuttle service is good, also if you want to make a run to nearby mall.

  • Stayed June 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at TownePlace Suites Washington Dulles Airport, responded to this review, August 4, 2011
Dear harleysparents,

Thank you very much for taking the time to provide us with some feedback about your stay.

We are very happy that you enjoyed you stay with us and that we were able to take care of your needs. It is also good to hear that you were able to take advantage of the shuttle service we offer as well as the other amenities.

We hope to see you again soon when your travels bring you to the Dulles area again.

Sincerely,
The TownePlace Suites Dulles Airport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Washington Dulles Airport

Address: 22744 Holiday Park Drive, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Sterling
#9 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Washington Dulles Airport 2.5*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the TownePlace Suites by Marriott Dulles Airport! Located within 4 miles of the Washington Dulles International Airport, the TownePlace Suites Dulles Airport offers a convenient commute for out of town guests. Our all-suite extended stay hotel offers all of the amenities to make you feel at home including, spacious living areas, flexible floor plans, free parking, complimentary Wifi, full kitchens with utensils and dishware, Free hot breakfast, and much more. TownePlace Suites Dulles Airport also offers complimentary shuttle service to the Dulles International Airport and to other local attractions. Ask front desk for shuttle details. Whether you are staying for business or pleasure our Dulles Airport hotel will be sure to meet your travel needs. ... more   less 
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Also Known As:
Towneplace Suites Washington Dulles Airport Hotel Sterling
Towneplace Suites Sterling

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